IT Associate: Hands-On Tech & User Support

Alturas-Analytics,-Inc.-; Moscow (ID); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Health insurance

401k with match

PTO and holidays

Bonus program

HSA option

Life insurance

Employee assistance program

Job summary

Alturas Analytics, Inc. in Moscow, Idaho, is seeking an IT Associate to support the technology that keeps our team connected and productive. You’ll set up workstations, manage user accounts, troubleshoot issues, and assist with system maintenance under the IT team’s guidance.

This role offers hands-on learning in a collaborative lab environment. Starting salary is $52,000 per year, DOE, with on-site work in Moscow.

Qualifications

• Associate degree in Computer Science, MIS or related field.
• 1–2 years of work experience in systems administration or IT help desk.
• Familiarity with Windows, Office, user access controls, and basic networking.

Responsibilities

• Set up and configure new workstations and user accounts.
• Troubleshoot daily IT issues for staff and maintain documentation.
• Assist with system maintenance, backups, and inventory management.
• Provide basic training and onboarding for new employees.

Skills

Windows

Office apps

User access control

PC hardware basics

Troubleshooting

Scripting/automation (basic)

Education

Associate degree in CS / MIS

Tools

MS Server software

Imaging tech

Backup and recovery

Job description

Alturas Analytics, Inc. in Moscow, Idaho, is seeking an IT Associate to support the technology that keeps our team connected and productive. You’ll set up workstations, manage user accounts, troubleshoot issues, and assist with system maintenance under the IT team’s guidance.

This role offers hands-on learning in a collaborative lab environment. Starting salary is $52,000 per year, DOE, with on-site work in Moscow.