IT Associate

Habitat Health; United States; Teletrabalho; USD 81 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and vision insurance

Paid parental leave

Disability coverage (short/long term)

Life insurance

Flexible spending accounts

401(k) with company match

Paid time off

Company holidays

Resumo da oferta

Habitat Health is seeking an IT Associate to keep our multi‑site PACE centers running securely and reliably. You will own hands‑on engineering across endpoints, networking, cloud, printing, AV, phone, and digital signage, and automate repetitive work with scripts and playbooks.

You will build tools and dashboards using PowerShell, Python, Microsoft Graph, and Power Automate, while supporting printers, AV gear, and multi‑site IT operations.

Qualificações

• Bachelor's degree or equivalent hands‑on IT experience; 1+ year in IT/engineering/technical roles.
• Strong analytical and problem‑solving skills with a methodical approach to isolating issues across hardware, software, and network layers.
• Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, subnetting/CIDR, Wi‑Fi, VPN, diagrams).
• Understanding of Windows, Mac, Linux, iOS, Android, hypervisors, virtual machines, RDP, and SSH.
• Familiarity with Microsoft 365, Entra ID, Teams, and SharePoint.
• Exposure to cloud infrastructure (Azure or AWS).
• Hands‑on experience with printers, AV equipment, and peripherals.
• Clear written and verbal communication, including the ability to explain technical topics to non‑technical teammates.
• Aligns with Habitat Health values; eager to live them daily in practice.
• Ability to thrive in a fast‑paced, evolving environment with ambiguity, adaptability, and continuous improvement.
• Strong learning mindset, including seeking feedback and using data to inform decisions.
• Acts with integrity and ownership, delivering results.

Responsabilidades

• Own and deliver IT projects from scoping through deployment and documentation, including secure badge‑release printing and new site setups.
• Deploy and maintain conference room technology, administer digital signage and phone systems.
• Build onboarding/offboarding playbooks and automation; contribute scripts, tools, dashboards and docs (PowerShell, Python, Graph, Power Automate).
• Support multi‑site printers, peripherals, and AV equipment; manage hardware setup and firmware.
• Administer and troubleshoot network infrastructure with switches, WLAN, firewalls, VPNs, CIDR/subnetting; document fixes.
• Administer SaaS apps including access reviews, license optimization, and SSO configuration.
• Stay current with tech trends to inform hardware purchasing and recommendations.
• Manage Entra ID and Microsoft 365 policies (user/group, conditional access, Windows Server admin).
• Follow HIPAA and security best practices in all work.

Conhecimentos

Networking fundamentals

Multiplatform OS knowledge

Microsoft 365 / Entra ID / Teams / ShP

Cloud infrastructure (Azure or AWS)

Printers/AV peripherals

Scripting (PowerShell, Python, Graph,

Formação académica

Bachelor's degree in Computer Engineering / Computer Science / Electrical Engineering

Ferramentas

Hypervisors / Virtual machines

Microsoft Graph

Power Automate

Descrição da oferta de emprego

Habitat Health empowers older adults to experiencemore gooddays in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, andin ‑ homeassistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, ourmission ‑ drivencare teams continue to help participants live well on their own terms.

Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.

Location Remote with travel to Habitat Health sites (25% travel)

Role Scope: The IT Associate helps keep Habitat Health's multi-site PACE centers running securely and reliably. You will own hands-on engineering and project work across endpoints, networking, cloud, printing, AV, phone, and digital signage; automate repetitive work; and help build the playbooks and tools our internal IT team relies on.

Core Responsibilities & Expectations for the Role

• Own and deliver IT projects from scoping through deployment and documentation, including secure badge-release printing, conference room buildouts, and new site setups, including Wi‑Fi surveys, rack and cabling work, and UPS/power planning.
• Deploy and maintain conference room technology (Teams Rooms, displays, speakerphones, cabling); administer office and conference room digital signage; administer phone systems including hard phones, mobile phones, and soft phones (e.g., Teams Phone, RingCentral, TalkDesk, etc.).
• Build and maintain onboarding and offboarding playbooks and automation, and contribute to internal engineering efforts by writing scripts, tools, dashboards, and documentation (PowerShell, Python, Microsoft Graph, Power Automate, etc.)
• Support multi-site printers, peripherals, and AV equipment, including hardware setup, driver/firmware management, and vendor coordination.
• Administer and troubleshoot network infrastructure, including switches, wireless access points, firewalls, VPNs, and overhead paging/speaker systems, using CIDR/subnetting, firewall rules, static routes, and VLAN knowledge; resolve escalated issues with root cause analysis, support disaster recovery and backup restore testing, and document fixes in the knowledge base.
• Administer SaaS applications, including access reviews, license optimization, and SSO configuration
• Stay current with technology trends and products, including laptops, CPUs, GPUs, RAM, and general technology news, to inform hardware purchasing and recommendations.
• Manage Entra ID and Microsoft 365 policies, including user and group account administration, conditional access, and basic Windows Server administration.
• Follow HIPAA and security best practices in all work, supporting asset inventory, access reviews, and audit requests.

Required Qualifications:

• Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, or a related technical field, or equivalent hands‑on experience; 1+ years of IT, engineering, or technical experience (internships and substantial project work will be considered).
• Strong analytical and problem‑solving skills, with a methodical approach to isolating issues across hardware, software, and network layers.
• Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, subnetting/CIDR, Wi‑Fi, VPN, and network diagrams.
• Understanding of different operating systems (Windows, Mac, Linux, iOS, Android), hypervisors, virtual machines, RDP, and SSH.
• Familiarity with Microsoft 365, Entra ID, Teams, and SharePoint.
• Exposure to cloud infrastructure (Azure or AWS).
• Hands‑on experience with printers, AV equipment, and peripherals.
• Clear written and verbal communication, including the ability to explain technical topics to non-technical teammates.
• Aligns with our purpose and our values, and is excited about living those out in daily practice.
• Ability to thrive in a fast‑paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement.
• Strong learning and growth mindset, including seeking feedback, engaging in healthy debate and using data and curiosity to inform decisions.
• Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results.

Nice to have:

• Hands‑on experience building servers, computers, and home labs
• Experience in a healthcare or HIPAA‑regulated environment

Compensation:

The anticipated base salary range for this position is$81,000–$95,000for candidates located inSan Francisco, New York City, or Seattle, and$76,000–$90,000for candidates located elsewhere. This position is also eligible for a target annual bonus of 10% of the base salary.

• medical, dental, and vision insurance
• paid parental leave
• short- and long-term disability coverage
• life insurance
• flexible spending accounts
• a 401(k) savings plan that includes a match
• paid time off
• company paid holidays

At-Will Employment

Employment with Habitat Health is at‑will. This means that either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, subject to applicable law. Nothing in this job posting or any other company document is intended to create a contract of employment, express or implied, or to alter the at‑will nature of employment.

Any written or oral statements to the contrary are not authorized unless made in writing and signed by an authorized representative of the Company.

To helpmaintaina safe environment for our participants and team members, Habitat Healthmaintainsvaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza, team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction.

Habitat Health will consider requests for reasonable accommodation based on an applicant's disability, medical condition, or sincerely held religious belief, practice, or observance in accordance with applicable law.

As a condition of employment, team members are expected to comply with all applicable infection control protocols, personal protective equipment (PPE) requirements, and vaccination requirements associated with their role and work location, and to the extent required by law and as permitted in the applicable jurisdiction.

Our Commitment to Equal Opportunity and Inclusion

Habitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion. Employment decisions at Habitat Health are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law.

Habitat Health is committed to the full inclusion of all qualified individuals. Consistent with applicable law, we provide reasonable accommodations to qualified individuals with disabilities and to individuals with religious beliefs, practices, or observances that require accommodation.

If you require a reasonable accommodation to participate in the application or interview process, perform the essential functions of a position, or receive other employment benefits and privileges, please contact us at [e-mail] .

We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed.

Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States.

If E-Verify cannot confirm your authorization to work, Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken, including termination of employment.

E-Verify is used only after an applicant has accepted an offer of employment and completed the Form I-9 and to the extent permitted by applicable law.

Habitat Health complies with all federal and state employment eligibility verification requirements.