IT Asset Manager

Leidos, Inc.; United States; Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Contributory Pension Scheme

Private Medical Insurance

33 days Annual Leave

Flexible benefits

Flexi-TIme

Commitment to Diversity

Job summary

Leidos, Inc. is seeking an IT Asset Manager to join the IT Asset Management Team. You will oversee hardware, software, and network assets across their lifecycle, ensuring accurate documentation and adherence to ITIL and program objectives.

The role requires collaboration with SDM, ITAM, procurement, and service operations to optimize asset inventory and support service levels. You will engage with stakeholders across departments, drive due diligence, and contribute to continuous improvement of

Qualifications

• ITIL v3/4 certification appropriate to Hardware Asset Management.
• Experience managing hardware, software, and network assets.
• Ability to write coherent, concise technical documentation.
• Strong stakeholder management and interpersonal skills.
• Experience developing service-based processes in a commercial environment.

Responsibilities

• Report to the Service Delivery Manager and ITAM Team lead to ensure HAM service model is fit for purpose and aligned with Customer and Leidos strategies.
• Provide technical expertise in managing hardware, software, and network assets over the lifecycle.
• Document and report asset management activities accurately and regularly.
• Apply SAFe/Agile knowledge to work effectively within an Agile environment.
• Maintain comprehensive asset documentation ensuring ITIL compliance.
• Conduct due diligence to ensure full lifecycle compliance and efficiency.
• Coordinate with other departments to resolve issues and align requirements.
• Monitor, manage, and report on the status of the IT asset management program.
• Develop and implement strategies to optimize IT asset inventory and lifecycle.
• Engage with customers and stakeholders to meet requirements and address issues.
• Collaborate with Programme/Project Management and procurement on asset identification and deployment.
• Work with Service Operations to ensure services meet SLAs and performance indicators.

Skills

Stakeholder management

Verbal communication

Technical documentation

Agile SAFe

Education

ITIL v3/4 certification

Job description

IT Asset Manager is an integral member of the Service Management team (ITAM Team) and provides consistent & efficient management of Assets within the service for Leidos customers. The Asset Manager will be responsible for all IT assets, documentation, due diligence activities, interfacing with other departments to maintain alignment and resolve issues and managing key IT asset resources.

• Reporting into the Service Delivery Manager (SDM) and ITAM Team lead to ensure the HAM service model is fit for operational purpose, support and management (maintainable and adaptable) and in line with the Customer and Leidos Configuration Management strategy.
• Technical Expertise: Proficiency in managing hardware, software, and network components over the life cycle.
• Documentation and Reporting: Ensure precise documentation and regular reporting on asset management activities.
• Agile Knowledge: Familiarity with SAFe (Scaled Agile Framework) to efficiently work within an agile environment.
• Asset Documentation: Maintain comprehensive documentation for all IT assets, ensuring compliance with ITIL standards.
• Due Diligence: Conduct due diligence activities to ensure full lifecycle compliance and efficiency of IT asset management.
• Inter-departmental Coordination: Interface with other departments to ensure alignment and resolve issues promptly.
• Monitoring and Reporting: Manage, monitor, and report on the status of the IT asset management program.
• Optimization: Develop and implement strategies for optimizing the IT asset inventory and lifecycle management.
• Stakeholder Interaction: Interface with customer and stakeholders to ensure that requirements are met and issues are addressed efficiently.
• Collaborating with Programme or Project Management and Leidos procurement to ensure the identification and managed introduction of new or replacement Assets and Configuration Items.
• Working closely with the Service Operations team to ensure that implemented or changed services are capable of delivering to target service levels and performance indicators.
  You will have experience in managing IT Assets within enterprise environments. Good understanding of the IT technologies infrastructure components and business processes. Highly experienced and qualified in-service management frameworks (ITIL) and their practical implementation with regard to Asset Management.

The Asset Manager must have:

• Knowledge of Hardware Asset Management concepts and techniques.
• An operational understanding of supply chains.
• Experience of Hardware Asset Management for major IT systems and services.
• Experience of supporting Hardware Asset Management activities and delivering and maintaining Assets and Service Configurations for customers.
• The ability to write coherent, concise, and readable technical documentation.
• Strong stakeholder management and interpersonal skills.
• Experience of developing service-based process and procedures in a commercial environment.
• Experience of driving through service improvement activities.
• Understanding of how technology, process, tools and people combine together to provide effective Hardware Asset Management solutions.
• Experience in selecting and applying Hardware Asset Management principles, policies and techniques in client operational environments.
• The ability to work under pressure and to deadlines; with a flexible and pragmatic approach.
• Awareness and understanding of Change and Problem Management, maintaining Service Levels, ITSCM and Business Continuity and Disaster Recovery.
• Excellent verbal communication skills including presenting.
• Client Relationship Management - Build effective relationships with client team at all levels.

KEY QUALIFICATIONS

ITIL v3 / 4 certification appropriate to Hardware Asset Management

Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science.

Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent.

Our reward scheme includes:

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
• Flexi-TIme
• Commitment to Diversity, Pay and benefits are fundamental to any career decision.

Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.