IT Asset Lead

Service Experts LLC; Richardson (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Service Experts Heating & Air Conditioning is seeking an IT Asset Management & Deployment Specialist in Richardson, TX. The role oversees full lifecycle management of IT assets, including inventory control, deployment, recovery, and compliance across locations.

Responsibilities include asset tracking, onboarding/offboarding coordination, device configuration, and vendor coordination. The position requires 6+ years of experience and a High School Diploma/GED, with opportunities to optimize asset

Qualifications

• Minimum Experience: 6+ years
• Minimum Education: High School Diploma/GED

Responsibilities

• Maintain inventory records for all IT assets and ensure accurate tagging and tracking.
• Prepare and deploy equipment to new hires and existing staff, including enrollment and configuration.
• Manage recovery, redeployment, and refurbishment of assets across the lifecycle.
• Track assets from procurement through disposal, including warranty and lease management.
• Coordinate mobile device management, activations, upgrades, and carrier transfers.
• Produce weekly/monthly reports for asset counts, availability, and depreciation.

Education

High School Diploma/GED

Job description

Welcome! The IT Asset Management & Deployment Specialist is responsible for the full lifecycle management of technology assets across Service Experts locations. This role ensures accurate inventory control, device deployment, asset recovery, lifecycle tracking, compliance, maintenance of asset records, and coordination of employee onboarding and offboarding activities. The position serves as the primary custodian of IT hardware assets, ensuring equipment is properly procured, configured, assigned, tracked, recovered, redeployed, and disposed of in accordance with company policies and financial controls.

Primary Responsibilities:

Asset Inventory Management

Maintain inventory records for all IT assets, including: Laptops Desktop computers Tablets/iPads Mobile phones Docking stations Monitors Printers Peripherals Ensure all assets are properly tagged and entered into the asset tracking system. Perform periodic inventory audits and reconciliations. Validate asset records for accuracy, completeness, location, and user assignment.

Asset Deployment & Configuration

Prepare and deploy equipment to new hires and existing employees. Coordinate equipment fulfillment for onboarding events. Configure devices including: Windows setup Microsoft Intune enrollment Security configuration Application installation Maintain standard device build images and deployment procedures. Provide shipment tracking and confirmation of asset delivery.

Asset Recovery & Redeployment

Manage recovery of equipment from: Employee terminations Resignations Center closures Mergers and acquisitions Technology refresh programs Inspect returned assets and determine: Reusable Repairable Recyclable Return-to-lessor Coordinate equipment refurbishment and redeployment programs.

Asset Lifecycle Management

Track assets from procurement through disposal. Monitor warranty, lease, and replacement schedules. Coordinate equipment returns to leasing companies. Manage hardware refresh initiatives. Identify and remove inactive or unused assets from service.

Mobile Device Management

Maintain inventory of mobile phones and tablets. Coordinate activations, upgrades, replacements, and carrier transfers. Work with wireless providers regarding: Device provisioning Tracking Returns Billing verification Monitor unused devices and recommend cost‑saving opportunities.

Reporting & Analytics

Produce weekly and monthly reports including: Asset inventory counts Available inventory Assigned inventory Lost or missing assets Lease expiration schedules Redeployment activity Inventory valuation Support Finance, Procurement, IT Leadership, Internal Audit, and Compliance teams.

Compliance & Governance

Ensure compliance with: Corporate IT policies Information security requirements Asset management standards Audit requirements Maintain complete asset documentation and audit trails. Support SOX and internal audit reviews involving technology assets.

Vendor Coordination

Act as primary contact for: Leasing providers Asset recovery vendors Mobile carriers Hardware suppliers Logistics partners Coordinate pickup, shipping, repair, and disposal activities.

Qualifications:

• Minimum Experience: 6+ years
• Minimum Education: High School Diploma/GED

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]

Company Home Hello, Future Experts! Welcome to our employment portal, the ultimate destination for reviewing our current job listings and submitting your applications online. Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Headquartered in Richardson, TX, Service Experts Heating & Air Conditioning provides HVAC and plumbing maintenance and repair to homes and businesses. A strong focus on the customer experience has persisted throughout Service Experts’ history. Even today, Service Experts continues its strong focus on growth. Our goal is to be the best and biggest in the markets we serve. But one thing has always, and will always, define Service Experts: our unwavering commitment to our customers. Looking for the best when it comes to keeping your home safe, comfortable, and highly efficient? There’s an Expert for that.