IT Asset Infrastructure Manager

IDBNY; New York; Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

Paid time off

Parental leave

Tuition reimbursement

Job summary

IDBNY is seeking a detail-oriented IT Asset Manager to lead hardware, software and licensing management within our New York operations. You will develop ITAM strategies, monitor assets, and ensure CMDB accuracy while governing licensing compliance and vendor negotiations.

This role requires hands-on experience with ServiceNow CMDB, Qualys and SolarWinds, with a focus on ITIL governance, procurement collaboration, and audits.

Qualifications

• Proven experience in IT asset management with a focus on hardware, software and licensing.
• In-depth knowledge of software licensing models, terms, and conditions.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent communication and negotiation skills for interacting with vendors and internal stakeholders.
• Experience with ServiceNow CMDB is mandatory.
• Experience with Qualys a plus.
• Familiar with Solarwinds a plus.
• Experience working with Procurement and Legal teams.
• Experienced in interpretation of contractual language.
• Familiarity with ITIL practices and frameworks is a plus.
• Working knowledge and experience with CMDB
• IAITAM Certification, CSAM or CITAM required.

Responsibilities

• Develop and promote effective Information Technology Asset Management (ITAM) strategies, policies, approaches, and best practices across the full range of digital technology assets used within the organization.
• Plan, monitor, and record assets.
• Work with business stakeholders and asset owners to maintain and manage the accuracy, integrity, and completeness of the IT asset repositories (i.e., Configuration Management Database (CMDB) and the IT Asset Management Table).
• Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle.
• Assist in effective management of the CMDB and that the content contained is accurate.
• Understand the role of ITAM as it applies to Infrastructure, Applications, Development, Procurement, Information Security and even physical security.
• Perform verification and audit of CMDB content.
• Understand NY-DFS and CIS policy requirements and standards, by creating governance and strategic asset management functions.
• Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management.
• Perform research on industry best practice and incorporate it with organizational practices.
• Maintain an accurate inventory of software assets, including version control, licensing details, and usage statistics.
• Conduct regular audits to ensure compliance with software licensing agreements and optimize software utilization.

Skills

IT asset management

Software licensing

Vendor negotiation

ServiceNow CMDB

ITIL awareness

Procurement collaboration

Education

IAITAM CSAM or CITAM

Tools

ServiceNow CMDB

Qualys

SolarWinds

Job description

1114 Avenue of the Americas, NYC, NY, 10036

IT Infrastructure Asset Manager

Corporate Job Level: VP

New York, NY

Full-time

OVERVIEW

We are seeking a highly skilled and detail-oriented IT Asset Manager to join our dynamic team. As the IT Asset Manager, you will play a crucial role in managing and optimizing our organization's assets and ensuring compliance. The ideal candidate will have a strong background in hardware and software asset management, licensing, procurement and a deep understanding of IT operations as they apply to those assets.

KEY RESPONSIBILITIES

IT Asset Management

• Develop and promote effective Information Technology Asset Management (ITAM) strategies, policies, approaches, and best practices across the full range of digital technology assets used within the organization.
• Plan, monitor, and record assets.
• Work with business stakeholders and asset owners to maintain and manage the accuracy, integrity, and completeness of the IT asset repositories (i.e., Configuration Management Database (CMDB) and the IT Asset Management Table).
• Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle.
• Assist in effective management of the CMDB and that the content contained is accurate.
• Understand the role of ITAM as it applies to Infrastructure, Applications, Development, Procurement, Information Security and even physical security.
• Perform verification and audit of CMDB content.
• Understand NY-DFS and CIS policy requirements and standards, by creating governance and strategic asset management functions.
• Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management.
• Perform research on industry best practice and incorporate it with organizational practices.
• Maintain an accurate inventory of software assets, including version control, licensing details, and usage statistics.
• Conduct regular audits to ensure compliance with software licensing agreements and optimize software utilization.

Lifecycle Compliance

• Monitor and enforce software licensing agreements to ensure compliance with vendor terms and conditions.
• Monitor and enforce hardware lifecycle to ensure compliance with organizations policies.
• Generate and maintain reports on licensing and lifecycle

Documentation and Reporting

• Create and maintain comprehensive documentation related to software licenses, agreements, and compliance processes.
• Generate regular reports for management, providing insights into software usage, compliance status, and cost optimization opportunities.
• Establish and maintain strong relationships with software vendors to stay informed about licensing changes, updates, and promotions.
• Evaluate and negotiate licensing agreements to achieve cost savings and maximize value for the organization.
• Work closely with procurement to manage software contracts and renewals.

QUALIFICATIONS

• Proven experience in IT asset management with a focus on hardware, software and licensing.
• In-depth knowledge of software licensing models, terms, and conditions.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent communication and negotiation skills for interacting with vendors and internal stakeholders.
• Experience with ServiceNow CMDB is mandatory.
• Experience with Qualys a plus.
• Familiar with Solarwinds a plus.
• Experience working with Procurement and Legal teams.
• Experienced in interpretation of contractual language.
• Familiarity with ITIL practices and frameworks is a plus.
• Working knowledge and experience with CMDB
• IAITAM Certification, CSAM or CITAM required.

Please note that this role requires on-site presence, while the Bank has a hybrid schedule it is dependent on the position, the hiring manager and business needs. Some roles are required to be 5 days in the office.

Compensation

The expected annual salary for this position is between $140,000 and $160,000 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement.

Additional Information The Bank Will Make Reasonable Accommodations To The Following Employees To Allow Them To Perform The Essential Functions Of Their Position, Except Where Doing So Would Result In Undue Hardship To The Bank

• Those with a known mental or physical disability.
• Pregnant individuals and/or individuals with pregnancy or childbirth-related medical conditions.
• Victims of domestic violence, sex offenses or stalking.
• Employees with religious observance and practice obligations.

Any employee who believes he or she needs an accommodation for any of the above reasons should contact their supervisor or a member of Human Resources to request such an accommodation. In each case, the Bank will engage in a good faith written or oral dialogue concerning the individual’s accommodation needs; potential accommodations that may address the individual’s accommodation needs, including alternatives to a requested accommodation; and the difficulties that such potential accommodations may pose for the employer. The Bank retains the ultimate discretion to choose the appropriate reasonable accommodation. Upon reaching a final determination at the conclusion of the cooperative dialogue, the Bank will provide the requesting individual with a written final determination identifying any accommodation granted or denied. In addition, the Bank will maintain any information regarding the employee’s request and status in the strictest confidence, except as requested by the employee, as required on a need-to-know basis or as otherwise required by law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

All your information will be kept confidential according to EEO guidelines.

We are operating on a Hybrid schedule

IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

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