IT Asset Administrator I

HDR; Omaha (NE); On-site; USD 52,000 - 66,000; Full time

Job summary

HDR, Inc. Global Technology Group's IT Asset Management department seeks an IT Asset Administrator I to oversee asset management throughout the lifecycle.

Based in Omaha, you will own cost allocation for enterprise software and telecom, maintain asset inventories, and create reports for internal projects. You will communicate with stakeholders, support internal audits, coordinate with procurement, and process asset requests in ServiceNow while contributing to team documentation and planning

Qualifications

• Bachelor's degree in Computer Science, MIS, or related field.
• Excellent communication skills and attention to detail.
• Ability to interact with customers professionally for issue resolution.
• Self-starter who can perform admin tasks with minimal supervision.

Responsibilities

• Own monthly cost allocation of Enterprise software products and services.
• Maintain accurate inventories of hardware and software assets.
• Create custom reports for internal projects as required.
• Coordinate with internal and external stakeholders, audits, and procurement to ensure timely actions.
• Process asset requests in ServiceNow and contribute to team documentation.
• Participate in group coordination and project planning calls.

Skills

Excellent communication

Detail-oriented

Self-motivated

Education

Bachelor's degree in Computer Science, MIS, or related field

Tools

ServiceNow

Asset management databases

Job description

As part of HDR, Inc. Global Technology Group's IT Asset Management department, the IT Asset Administrator I will ensure proper management of assets throughout the IT Asset Lifecycle.

Responsibilities

• Own monthly cost allocation of Enterprise software products, Azure, telecom, etc.
• Maintain accurate inventories of tracked assets (hardware, software, etc.)
• Create custom reports for specific internal projects as required
• Communicate with internal and external stakeholders in an open and timely manner, providing all needed information and support
• Work with internal audit team to provide audit support as needed
• Work with procurement teams as needed to ensure orders are processed accordingly
• Complete requests for IT assets in ServiceNow
• Contribute to creation of team documentation
• Participate in group coordination and project planning calls
• Work in a fast-paced environment where priorities change frequently to meet business needs
• Demonstrate professionalism in every aspect of work performance including a positive, enthusiastic attitude
• Perform other duties as needed

Preferred Qualifications

• Experience in large corporate environment
• Familiar with ServiceNow or other similar asset management databases
• General IT knowledge of major hardware and software providers and products
• ServiceNow Certified System Administrator certification

Required Qualifications

• Bachelor's degree in Computer Science, Management Information Systems, related technical area, or the relevant combination of education and experience
• Good communication skills and attention to detail
• Ability to interact with customers in a professional manner when providing support for customer problem resolution
• Self‑starter able to perform assigned administration tasks with minimal supervision
• Attitude and commitment to being an active participant of our employee‑owned culture

At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employee. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.