IT Apprenticeship, Communications and Change Management

Kennesaw State University; Kennesaw (GA); On-site; USD 17,220 - 22,730; Part time

Job summary

Kennesaw State University is seeking an apprentice to support UITS communications and organizational change management. You will help develop awareness materials, update IT service communications, and assist with campus engagement across both locations.

This apprenticeship provides on-the-job training with no previous experience required; students enrolled in a degree program are encouraged to apply. The role offers exposure to IT systems, written and oral communication, and project support

Qualifications

• High school diploma or equivalent
• No experience required; on‑the‑job training provided
• Student currently enrolled seeking a degree

Responsibilities

• Promotes UITS at orientations, events, and activities on both campuses, including New Student Orientations during the summer and as needed throughout the academic year (availability typically Tues‑Friday, 12‑3 p.m., with occasional weekends)
• Supports Organizational Change Management (OCM) efforts by helping develop awareness materials and communication assets for new systems, technology updates, and service changes
• Works with UITS staff to create and update digital and print materials that communicate IT services, initiatives, and upcoming technology changes
• Provides administrative and project support for the UITS Communications and Organizational Change Management teams

Skills

Project coordination

Presentation

Office software

Attention to detail

Customer service

Education

High school diploma or equivalent

Job description

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high‑impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university’s vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

Primary location: 1000 Chastain Road NW, Kennesaw, GA 30144.
Our Marietta campus: 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Supports UITS communications and organizational change management efforts while developing practical, hands‑on skills in a professional IT environment. Contributes to campus engagement, service awareness, and the communication of technology changes, helping build understanding and adoption of IT services across the university. This position is an apprenticeship within Kennesaw State University Information Technology Services (UITS) and does not guarantee permanent employment with the University.

Responsibilities

• Promotes UITS at orientations, events, and activities on both campuses, including New Student Orientations during the summer and as needed throughout the academic year (availability typically Tues‑Friday, 12‑3 p.m., with occasional weekends)
• Supports Organizational Change Management (OCM) efforts by helping develop awareness materials and communication assets for new systems, technology updates, and service changes
• Works with UITS staff to create and update digital and print materials that communicate IT services, initiatives, and upcoming technology changes
• Provides administrative and project support for the UITS Communications and Organizational Change Management teams

Required Qualifications

Educational Requirements

High school diploma or equivalent

Required Experience

No experience required; on‑the‑job training provided

Preferred Qualifications

Preferred Educational Qualifications

Student currently enrolled seeking a degree

Proposed Salary

The budgeted hourly range is $12.50, $15.00 or $16.50 per hour. Offers are based on relevant experience.

Abilities

• Able to handle multiple tasks or projects at one time, meeting assigned deadlines
• Shows initiative and a willingness to learn
• Able to solve basic problems, follow guidance, and contribute to team project

Key Learning Objectives

• Will develop skills and acquire experience in written and oral communication
• Will develop skills and acquire experience and skills in public speaking
• Will acquire experience and exposure to information technology systems, programs and processes
• Will develop interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
• Will learn the fundamentals of Organizational Change Management (OCM) and how communication and engagement support technology adoption

Skills

• Interest in developing skills in project coordination and presentation
• Proficient with computer applications and programs associated with the position (e.g., Microsoft Office suite, Canva)
• Attention to detail and follow‑up skills
• Customer service skills and phone and e‑mail etiquette

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [e-mail].

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is considered a position of trust.
• This position does not require a purchasing card (P‑Card).
• This position will not travel.

Background Check

• Standard Enhanced

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job‑based screenings such as motor vehicle report, credit check, pre‑employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf