IT Applications Analyst III-Epic Cupid

Hackensack Meridian Health; Woodbridge Township (NJ); Hybrid; USD 87,000 - 107,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking an Applications Analyst III to drive IT solutions in support of clinical and business goals. You will gather requirements, write specs, and guide implementation with limited supervision.

The role also mentors junior analysts, coordinates go-live activities, and contributes to process improvements within a dynamic healthcare IT team.

Qualifications

• Bachelor's degree or equivalent (4+ years IT experience).
• 3–7 years IT experience in healthcare; or 2–4 years IT plus 2–4 years clinical experience.
• Proficient with Word, Excel, PowerPoint, Visio and Outlook; strong documentation skills.

Responsibilities

• Share knowledge with and mentor junior Application Analysts.
• Install/upgrade applications and validate configurations.
• Provide go-live support and coordinate end user training.
• Analyze business/clinical needs and translate into system specifications.
• Create test plans and document testing outcomes.
• Maintain system documentation and support processes.

Skills

Communication

Time management

Documentation

Team collaboration

Self-direction

Verbal communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Google Suite

Visio

Epic knowledge

Job description

Overview

Our team members are the heart of what makes us better.

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Applications Analyst III gathers business requirements, conducts needs assessments, and develops functional specifications and build to ensure that developed information technology solutions support business objectives. This level works with little or no supervision and acts as a resource for lower level Application Analysts.

This position is hybrid/remote-candidates will need to be onsite on Wednesdays and as needed. This could be flexible.

Responsibilities

A day in the life of a Applications Analyst III at Hackensack Meridian Health includes:

• Ability to effectively share knowledge with and mentor lower level Application Analysts.
• Installs/upgrades new/existing applications and components, configures application settings, and validates work performed by lower level Application Analysts.
• Assists in the coordination of end user support activities.
• Attends, participates in, and contributes to meetings throughout the facility. Coordinates and runs meetings within the IT department.
• Provides go-live support for users on new applications, modules, and functionality.
• Oversees and/or performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification.
• Analyzes business/clinical needs and requirements.
• Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution.
• Evaluates the operational workflow that is applied to the system.
• Creates system specifications from user requirements.
• Creates test plans and tests new systems, version upgrades, and any system modifications.
• Documents all outcomes of testing. Reviews lower level Application Analyst's test plans and documented outcomes for consistency and thoroughness.
• Responsible for application implementation, troubleshooting, and support.
• Presents oral and written communications to project teams and other departments.
• Handles complex issues and problems, and refers only the most complex issues to higher-level staff.
• Updates system, operational, and department documentation.
• Recommends areas for process improvements.
• Provides on-call support for applications.
• Provides input into policy and procedure redesign.
• Functions as a preceptor for new staff in the department.
• Lifts a minimum of 20 lbs., pushes and pulls a minimum of 20 lbs. and stands a minimum of 4 hours a day.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required

• Bachelor's degree or equivalent (4) years of experience.
• Minimum of 3 (7 if no degree) years of IT experience, preferably in healthcare or related field OR 2 (4 if no degree) years of IT experience and 2 (4 if no degree) years of clinical experience.
• Possesses comprehensive knowledge of subject matter.
• Works independently and effectively manages time with little or no supervision.
• Strong desktop skills including Word, Excel, PowerPoint, Visio and Outlook.
• Creates and maintains clear, concise documentation.
• Collaborates with other team members across the department.
• Demonstrates self-direction.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

Education, Knowledge, Skills And Abilities Preferred

• Bachelor's degree.

Licenses And Certifications Required

• Epic and/or other relevant certification(s) or, where applicable, other relevant applications experience, per the department and/or position needs for HMH. This includes, but is not limited to, EPIC certifications such as Prelude, Cadence, Willow, Cogito, Ambulatory, MyChart, Resolute, Health Information Management.

Compensation

Minimum rate of $97,011.20 Annually

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

Job Duties

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.