IT Applications Administrator II (SharePoint & ServiceNow)

Alerus Financial; Tempe (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Alerus Financial invites an IT Applications Administrator II to own and optimize internal and client-facing applications. You will manage administration, develop utilization, document functions, and coordinate projects within the IT Application Administration team.

A strong candidate has a bachelor's degree, 3-5 years in application management, and SharePoint admin experience, plus a background in financial services.

Qualifications

• Bachelor's degree or equivalent combination of education and related experience.
• 3-5 years in an application management position.
• Prior experience as a SharePoint administrator is required.
• Experience in the financial services industry.
• Flexibility with schedule for backup coverage, system conversions, updates, and maintenance.
• Ability to adapt easily to change within a fast-paced environment.
• Demonstrated critical thinking abilities.
• Ability to analyze issues to determine appropriate actions and meet deadlines.
• Excellent verbal and written communication skills with the ability to interact professionally with a diverse group including executives, managers, and internal clients.
• Strong organizational and time management skills.

Responsibilities

• Application administration.
• Develop and enhance utilization of assigned business applications.
• Document functions of applications and backup applications.
• Project management for applications owned by the IT Application Administration team.

Skills

Critical thinking

Communication

Analytical thinking

Adaptability

Time management

Teamwork

Education

Bachelor's degree

Tools

SharePoint

Job description

WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.

CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus

ABOUT THE ROLE:

The IT Applications Administrator II is the technical owner of applications that are used by Alerus internal and external clients. This position is responsible to work closely with the applicable Business Unit to understand needs and concerns around the solution. Will use the application's native tools to develop and configure the system. Responsible to create efficiencies and utilize the system to the fullest and provide user and process escalation support.

WHAT YOU'LL BE DOING:

• Application administration.
• Develop and enhance utilization of assigned business applications.
• Document functions of applications and backup applications.
• Project management for applications owned by the IT Application Administration team.

WHAT YOU SHOULD HAVE:

• Bachelor's degree or equivalent combination of education and/or related experience.
• 3-5 years in an application management position.
• Prior experience as a SharePoint administrator is required.
• Experience working in the financial services industry.
• Flexibility with schedule for backup coverage, system conversions, updates, and maintenance.
• Ability to adapt easily to change within a fast-paced environment
• Demonstrated critical thinking abilities.
• Ability to analyze issues to determine appropriate actions and meet deadlines.
• Excellent verbal and written communication skills with the ability to interact professionally with a diverse group including executives, managers, and internal clients.
• Strong organizational and time management skills.

WHAT WE BRING TO THE TABLE:

• Competitive compensation including base salary, bonus and/or incentive opportunities.
• Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
• Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
• Learning and development resources for personal and professional career development, and advancement opportunities.
• Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.

BASE PAY RANGE: $65,000 - $90,000 annually

The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.

Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.