IT Applications Administrator II (SharePoint & ServiceNow)

Alerus Financial; Oak Knoll (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

Alerus is seeking an IT Applications Administrator II to own and support key applications used by internal and external clients, including SharePoint and ServiceNow. You will work closely with Business Units to understand needs, configure systems, and provide user and process escalation support.

Requirements include a BS degree or equivalent, 3–5 years in application management, and proven SharePoint administration experience in the financial services sector.

Qualifications

• Bachelor’s degree or equivalent combination of education and/or related experience.
• 3-5 years in an application management position.
• Prior experience as a SharePoint administrator is required.
• Experience working in the financial services industry.
• Flexibility with schedule for backup coverage, system conversions, updates, and maintenance.
• Ability to adapt easily to changes in a fast-paced environment.
• Demonstrated critical thinking abilities.
• Ability to analyze issues to determine appropriate actions and meet deadlines.
• Excellent verbal and written communication skills with the ability to interact professionally with a diverse group including executives, managers, and internal clients.
• Strong organizational and time management skills.

Responsibilities

• Application administration.
• Develop and enhance utilization of assigned business applications.
• Document functions of applications and backup applications.
• Project management for applications owned by the IT Application Administration team.

Skills

SharePoint administration

Project management

Documentation

Communication skills

Education

Bachelor’s degree or equivalent

Tools

SharePoint

ServiceNow

Job description

IT Applications Administrator II (SharePoint & ServiceNow)

WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.

CORE VALUES: PassionforExcellence::Success is NeverFinal:: Do theRightThing :: One Alerus

ABOUT THE ROLE:

The IT Applications Administrator II is the technical owner of applications that are used by Alerus internal and external clients. This position is responsible to work closely with the applicable Business Unit to understand needs and concerns around the solution. Will use the application's native tools to develop and configure the system. Responsible to create efficiencies and utilize the system to the fullest and provide user and process escalation support.

WHAT YOU’LL BE DOING:

• Application administration.
• Develop and enhance utilization of assigned business applications.
• Document functions of applications and backup applications.
• Project management for applications owned by the IT Application Administration team.

WHAT YOU SHOULD HAVE:

• Bachelor’s degree or equivalent combination of education and/or related experience.
• 3-5 years in an application management position.
• Prior experience as a SharePoint administrator is required.
• Experience working in the financial services industry.
• Flexibility with schedule for backup coverage, system conversions, updates, and maintenance.
• Abilitytoadapteasilytochangewithinafast-pacedenvironment
• Demonstrated critical thinking abilities.
• Ability to analyze issues to determine appropriate actions and meet deadlines.
• Excellent verbal and written communication skills with the ability to interact professionally with a diverse group including executives, managers, and internal clients.
• Strong organizational and time management skills.

WHAT WE BRING TO THE TABLE:

• Comprehensivebenefitspackageprovidingawide range ofhealth and well-beingbenefits, including medical,dental, vision,lifeandlong-termdisability insurance; and401(k)andESOPfor retirement savings.
• Generous paid time off programssuch asflexible time off,company-paid holidays,parental and bereavement leave.
• Learning and development resourcesfor personal and professionalcareer development, and advancement opportunities.
• Access to financial experts for guidance, financial wellness tools, anddiscountson Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

WORK ENVIRONMENT:Workistypicallyperformed in an office setting. Theemployeeisregularly required tosit for extended periods of time.The employeeis occasionallyrequired tomoveaboutthe officeutilizingproper ergonomic safeguards when doing so.Additionally, theemployee mustoccasionally liftormovesuppliesand materialsupto 20 pounds.

BASE PAY RANGE:

$65,000 - $90,000 annually

The above information in this description has been designed toindicatethe general nature and level of work performed by employees in this position. It is not designed tocontainor be interpreted as an exhaustive list of all responsibilities, duties,and qualificationsrequired ofemployees assigned to this job.

Alerus is an equal opportunity employer and value diversity at our company.We do not discriminateon the basis ofrace, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.