IT Application Development - Entry

State of Washington; Olympia (WA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

Retirement Plan

Deferred Compensation

Flexible Spending Account

Dependent Care Assistance

Paid Time Off

11 Holidays

Employee Assistance Program

Tuition Reimbursement

Job summary

The Board of Industrial Insurance Appeals (BIIA) in Olympia, WA seeks an applications developer to design, code, and deploy enhancements for the Salesforce-based case management system and related agency apps. You will build automated document generation using DocuSign CLM with MS Word and maintain MS Word macros and Time Reporting tools.

Qualifications include an Associate degree or higher in CS/related field and 1+ year of Salesforce development; a Bachelor's degree is preferred.

Qualifications

• Associate's degree or higher in Computer Science, Computer Engineering, or a related field; experience may substitute for education year-for-year.
• At least 1 year of experience designing and architecting complex computing solutions in a business environment.
• At least 1 year of experience programming in Salesforce.

Responsibilities

• Design, write, and deploy maintainable code to enhance the agency's Salesforce-based case management system and other applications.
• Create and maintain dynamic document templates using DocuSign CLM integrated with MS Word for automated document generation.
• Maintain and support MS Word macros, MS Word alt text, Time Reporting, and related web applications; analyze and resolve issues.

Skills

Salesforce

DocuSign CLM

MS Word

VB.Net

C#.Net

ASP.Net

JavaScript

SQL Server

Apex Scripting

VBScript

HTML

Education

Associate's degree in Computer Science or related field

Bachelor's degree in Computer Science or related field

Tools

MS SQL Server

DocuSign CLM

Microsoft Word

Word macros

Job description

The Board of Industrial Insurance Appeals (BIIA) is offering a challenging and rewarding opportunity for the right individual to make a difference through serving the state of Washington. Our employees are our most valuable resource: diverse, energetic, innovative thinkers who care equally about producing quality work and serving the public. We are committed to preserving our culture of diversity and inclusion and to providing a work environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. You can read the BIIA's Pro-Equity Anti-Racism statement here.

About the Agency

The BIIA's mission is to serve the public by resolving appeals in a consistent, impartial, timely, and efficient manner. The BIIA rules on approximately 14,000 annual appeals related to orders, decisions, and awards of the Department of Labor and Industries. The BIIA plays a significant role in the state's multi-billion dollar industrial insurance economic sector. Key stakeholders include the Office of the Attorney General, the Department of Labor and Industries, and business and labor groups representing over 179,000 employers and over 3,000,000 workers. The agency's jurisdiction includes disputes involving workers' compensation, premium assessment, industrial safety and health, and crime victims' compensation, among others. The agency is also the final authority on all proposed structured settlements.

The Board is a full-time, quasi-judicial, three-member board appointed by the Governor and confirmed by the Senate. The agency has approximately 140 employees and a biennial budget of approximately $56 million. Headquartered in Olympia, the BIIA also has staffed offices in Lakewood, Renton, Richland, Spokane, Vancouver, and Yakima.

The BIIA is a great place to work!

We offer flexibility and mobility in the workplace to enhance work/life balance, to improve wellness, and to support a productive work environment, increased job satisfaction and engagement. You can read employee testimonials on our website at http://www.biia.wa.gov/Jobs.html.

Great Benefits!

• This position includes medical, dental, life insurance, long-term disability, retirement, deferred compensation, flexible spending account, dependent care assistance, paid time off (sick leave, vacation leave, personal holiday, personal leave day), 11 paid holidays, and an Employee Assistance Program.
• Tuition Reimbursement is available for eligible employees subject to guidelines and funding.
• You can find more information about benefits at Benefits - careers.wa.gov.

About the Position

This position is a member of a five-person application development team. Duties include, but are not limited to:

• Designing, writing, and deploying maintainable code to enhance the agency's Salesforce-based case management system and other agency applications.
• Creating and maintaining dynamic document templates using DocuSign CLM integrated with MS Word for automated legal document generation.
• Designing, maintaining, and supporting the agency's MS Word macros, MS Word alt text, Positive Time Reporting application, Internet and Intranet websites, and various other Web applications. This includes analysis, design, coding, troubleshooting, maintenance, and problem resolution.
• Maintaining and supporting the Microsoft SQL Server environment hosting historical data in the agency's legacy system. Analyzing and extracting reporting logic from the legacy system to build reports in the Salesforce-based case management system to ensure business intelligence continuity.

Minimum Qualifications

• Associate's degree or higher in Computer Science, Computer Engineering, or a related field. Relevant work experience may substitute, year for year, for the required education.
• At least one (1) year of experience developing business requirements and designing and architecting complex computing solutions in a business environment.
• At least one (1) year of experience programming in Salesforce.

The experience may have been gained concurrently.

Desired Qualifications

• Bachelor's degree or higher in Computer Science, Computer Engineering, or a related field.
• At least three (3) years of experience programming with Microsoft VBA and VB.net.
• At least three (3) years of experience programming with MS SQL Server Query and MS Visual Studio.
• At least two (2) years of experience programming with ASP.Net, C#.Net, VBScript, or JavaScript developing business requirements and designing and architecting complex computing systems.
• At least two (2) years of experience programming in Salesforce.
• At least one (1) year of experience programming with Docusign CLM.

Job-Specific Competencies

Demonstrated ability to:

• Program and develop applications using Salesforce, DocuSign, CLM, MS Word, MuleSoft, VBScript, VB.Net, C#, ASP.Net, JavaScript, and HTML.
• Review and rewrite previously written code in compliance with specifications and standards.
• Provide adequate, simple, easy-to-follow documentation for all essential items, with pictures if they help to clarify the process.
• Develop, maintain, and answer questions about queries and reports using Salesforce Report Writer, SOQL, and Apex Scripting.

BIIA Competencies

• Accountability: Takes responsibility for own actions and can be relied upon to achieve excellent results with little oversight.
• Adaptability to Changing Needs/Flexibility: Embraces changing business needs and adapts approach, goals, and methods to achieve success.
• Customer Focus: Builds and maintains internal and external customer satisfaction with the services offered by the organization.
• Diversity and Inclusion: Recognizes the value of cultural, ethnic, gender and other individual differences. Understands differences in and responds appropriately to others.
• Effective Respectful Communications: In a respectful manner, conveys clear messages that are effective in communicating information and ideas with others.
• Ethics and Integrity: Earns trust, respect, and confidence of coworkers and customers through honesty, candor, and professionalism in all interactions.
• Relationship Building: Builds constructive working relationships characterized by a high level of teamwork, cooperation and mutual regard.
• Safety Focus: Adheres to all workplace safety laws, regulations, standards and practices.

Statewide Equity Competencies

• The ability to take action to learn and grow: Takes responsibility for knowing their own strengths and weaknesses and uses their learning to make government programs and processes more efficient and effective to serve all in Washington.
• The ability to take action to meet the needs of others: Flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.

Notes

1. This position requires in-person work in the Olympia Office five days a week during the initial training period. This will be reduced to three days per week and eventually to an optional full-time telework position.
2. Extended hours and/or work on weekends/holidays may be required if the need arises.
3. Travel is required on occasion to attend training and meetings.
4. This position is included in the bargaining unit represented by the Washington Federation of State Employees.

If you have any questions about the position or application process, please contact Christy Sterling, Human Resources Manager, at [phone], ext. 1123 or [e-mail].

The Washington State Board of Industrial Insurance Appeals is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring this announcement in an alternative format may contact the Human Resources Office at [e-mail] or call 360-753-9639.