IT Application Analyst Senior

City of Austin; United States; Hybrid; USD 76,000 - 96,000; Full time

Job summary

City of Austin seeks an IT Application Analyst Senior to leverage advanced GIS and IT skills to develop, configure, and deploy enterprise GIS applications and data products. You will work across departments to gather requirements, create workflows, and integrate with non-spatial systems to ensure scalable solutions.

The role emphasizes scripting, data development, and collaboration with vendors while supporting stormwater and facility space planning initiatives.

Qualifications

• Bachelor's degree in a related field plus two years of experience; education can substitute for experience up to four years.
• Experience may substitute for education up to four years per policy.
• Familiarity with GIS datasets and enterprise GIS environments.
• Experience with Esri tools and spatial data management.

Responsibilities

• Researches, analyzes, architects, develops, implements and configures technological solutions.
• Administers, monitors, and maintains IT systems; investigates complex business requirements.
• Develops business process models and data flow diagrams for all levels of the organization.
• Performs bug tracking, QA, disaster recovery planning, and training delivery.
• Develops reports and analyses; installs software releases and upgrades; enforces IT policies.

Skills

Analytical skills

Multitasking

Teamwork

Communication

SQL

Python

GIS knowledge

Project leadership

Mentoring

DB design

Education

Bachelor's degree in related field

Tools

ArcGIS Enterprise

ArcGIS Indoors

SQL Server

ArcGIS Server

Workflow Manager

Job description

About This Position Job Description:

IT Application Analyst Senior Purpose: Using advanced and comprehensive knowledge of business functions and information technology (IT), this position performs duties to develop, implement, configure, support, evaluate and recommend software systems.

Duties, Functions and Responsibilities:

• Researches, analyzes, architects, develops, implements and configures technological solutions. Administers, monitors, and maintains one or more IT systems. Investigates and analyzes complex business requirements. Provides impact analysis and recommends appropriate solutions. Identifies opportunities for asset reuse across multiple projects. Responds to issues from the user community. Prepares and maintains documentation related to the development and maintenance of systems. Participates in the development of business process models and data flow diagrams for all levels of the organization. Performs bug tracking and quality assurance tasks. Develops and maintains disaster recovery plans. Develops and/or delivers training. Creates and prepares reports and analysis. Installs new software releases and/or upgrades. Establishes IT policies, procedures and security requirements.

Responsibilities - Supervisor and/or Leadership Exercised:

May provide technical or project leadership, training, and technical guidance to others.

Knowledge, Skills, and Abilities:

• Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems.
• Knowledge of IT policies, procedures, and security requirements.
• Knowledge of database design principles.
• Knowledge of creating process models and data flow diagrams.
• Skill with computers and computer systems.
• Skill in analyzing information and evaluating alternatives.
• Skill in documenting and maintaining application and process or configuration information.
• Skill in providing system/application administration.
• Skill in identifying complex problems and reviewing related information.
• Skill in developing, prioritizing, organizing and accomplishing specific goals and plans.
• Skill in using a structured query language.
• Skill in providing mentoring, guidance, and training of personnel.
• Skill in coordination of activities of others.
• Ability to serve as a technical lead for development and support of one or more IT systems.
• Ability to apply analytical reasoning to complex problems.
• Ability to multitask and to work effectively in a team or as an individual contributor.
• Ability to communicate effectively orally and in writing.
• Ability to meet deadlines and effectively communicate the status of assignments.

Minimum Qualifications:

Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years.

Preferred Qualifications:

• Familiarity developing new datasets and managing spatial data in an Esri Enterprise Geodatabase, including advanced functionality (versioning, archiving, topologies, relationship classes, attribute rules, etc.).
• Experience with ArcGIS Enterprise, including ArcGIS Server and Portal Experience with Esri's Utility Network, ArcGIS Indoors, or other advanced GIS data product.
• Familiarity with scripting and query languages like Python, Arcade, and SQL.
• Familiarity with Esri’s Workflow Manager job management software.

The purpose of the IT Application Analyst Sr position is to support the configuration and deployment of Watershed's advanced GIS applications and workflows within ESRI's Enterprise GIS ecosystem. This role focuses on developing, configuring, testing, and deploying department‑wide advanced GIS applications and data products, while also assisting other workgroups in data development and migration to new systems and applications. It requires scripting expertise, integration with non‑spatial systems and applications, gathering business requirements, and collaborating with internal teams and vendors to ensure the successful adoption and long‑term sustainability of modern GIS systems. Ultimately, this position serves as a technical resource and partner to help Watershed Divisions leverage new GIS applications and workflows effectively.

This position will directly support the stormwater infrastructure utility network data model (Conveyance System), ArcGIS Indoors facility space planning, and Workflow Manager Server workload management application, as well as develop, implement, and configure business unit‑specific applications and solutions.

Location: 505 Barton Springs Road Austin, Texas 78721

Days and Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m. with the ability for a 60% telework schedule per week after initial training period. Exceptions may apply subject to the business needs of the department. May require working outside of normal business hours, including emergency events, evenings, weekends, and holidays as dictated by business needs.

Salary Range: $75,930 - $96,430, depending on qualifications and experience.

Verification of education will be conducted on the top candidate.

The candidate selected to interview is subject to pre‑employment screening assessments to evaluate skill levels and competencies required for this position.

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone] or Texas Relay by dialing 7-1-1.

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