IT Analyst & Project Manager

University of San Francisco; United States; Hybrid; USD 75,000 - 100,000; Full time

Job summary

University of San Francisco is seeking an IT Analyst & Project Manager to support ITS' enterprise architecture, data analysis, and security initiatives in a hybrid work environment.

This role combines IT analysis, project coordination, and stakeholder collaboration across departments, vendors, and service owners, with responsibilities spanning planning, budgeting, and risk mitigation to ensure on-time, within-scope project delivery.

Qualifications

• Degree in IT, business, or related field or equivalent experience.
• Minimum 3 years of IT and project management experience, preferably in higher education.
• Strong communication skills and ability to coordinate multiple projects.

Responsibilities

• Analyze IT systems, security protocols, and technical assessments.
• Coordinate logistics for security and technical assessments and maintain doc.
• Document findings, track actions, and monitor resolution progress.
• Manage vendor security assessments and ensure proper documentation.
• Provide regular status updates and facilitate stakeholder meetings.

Skills

Analytical thinking

Verbal & written communication

PM coordination

Education

Bachelor’s degree in information systems, business or related field

Three+ years IT and project management experience

Tools

Jira

ServiceNow

Microsoft Project

Google Workspace

Job description

Job Title: IT Analyst & Project Manager

Job Summary: The IT Analyst and Project Manager plays a critical role in supporting the University of San Francisco’s (USF) technology and security objectives that align with USF’s mission, goals, and objectives. This hybrid position combines analytical, administrative, logistical support, and project management responsibilities in technical and security assessments and enterprise architecture operations. This role requires strong analytical skills, attention to detail, and the ability to coordinate and execute multiple projects simultaneously in a dynamic higher education environment. Using ITS' methodology to plan, execute, and close projects within the project's scope, schedule, and budget, and meet the quality standards set by the sponsor.

Full Job Description: Reporting to the Associate Director Enterprise Architecture, this role will collaborate across USF departments, third-party contractors and consultants. They will support the New Technology Assessment (NTA) process which entails engaging with potential vendors to acquire collateral for review and evaluation and ensuring that all of our requirements are met.

Key Responsibilities

IT Analysis and Support

• Collect, organize, and analyze data related to IT systems, security protocols, and technical assessments.
• Collaborate with IT teams to identify requirements, vulnerabilities, and alignment with IT standards.
• Coordinate logistics for security and technical assessments, including scheduling and documentation.
• Document findings, track action items, and monitor resolution progress.
• Manage the intake and review of vendor security assessments, ensuring proper documentation is collected and analyzed.
• Facilitate effective communication between internal teams and external vendors.
• Work with the service managers and owners to ensure project deliverables and documents are uploaded and archived and the Configuration Management Database (CMDB) and Knowledge Base is updated.

Project Management

• Manage multiple IT projects simultaneously, ensuring timely delivery within budget, scope and standards.
• Develop detailed project plans, timelines, and resource allocations using tools like Asana, Microsoft Project, or Jira.
• Track project progress, identify risks, and propose mitigation strategies to ensure project success.
• Provide regular status updates to stakeholders through clear and concise reporting.
• Facilitate stakeholder meetings to gather requirements, share progress, and resolve issues.
• Oversee the transition of completed projects into operations, coordinating with ITS Help Desk, service owners, and any Third Party Support.
• Perform additional duties as assigned to meet departmental and university objectives.

Qualifications

• Bachelor’s degree in business management, information systems, project management, or related field (or equivalent experience).
• Three or more years of progressive experience in information technology, preferably in a higher education setting.
• Proven ability to lead multiple projects to successful, on-time, and on-budget completion meeting quality standards.
• Excellent written and verbal communication skills for technical and non-technical audiences.
• Collaborative team player with the ability to work independently.
• Adaptable and resilient, capable of managing shifting priorities and tight deadlines.
• Technically proficient in tools such as Microsoft Office Suite, Google Suite, Jira, ServiceNow.
• Skilled in researching project-related issues and evaluating IT solutions.
• Ability to learn and apply new technologies effectively.
• PMI's Certified Associate in Project Management (CAPM) or equivalent certification is preferred.

Full-Time/Part-Time: Full time

Pay Rate: Salary

Salary Range : $75,000-$100,000 annualized; commensurate with experience

The University of San Francisco is located in the heart of one of the world’s most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a student’s passion for social justice and a desire to “Change the World From Here.” For more information, visit www.usfca.edu.

Equal Opportunity and Non-Discrimination Policy

The University of San Francisco is an equal opportunity institution of higher education. The University does not discriminate in employment, educational services, or academic programs on the basis of an individual's race, color, ethnicity, religion, religious creed, ancestry, national origin, age (except minors), sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition (cancer-related and genetic-related), disability and military status or any other basis prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.

Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. For more information visit: http://sfgov.org/olse/fair-chance-ordinance-fco.