IT Analyst I

Cambrex Corp.; Longmont (CO); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

401(k) with match

Paid time off

Paid sick leave

Life and disability coverage

Parental leave after one year

Job summary

Cambrex in Colorado (Longmont) is seeking an IT Analyst I to provide on-site technical support in a regulated GMP/CDMO environment. You will support end-user systems, hardware, software, and local IT operations while assisting with documentation and process improvements.

This role suits a service-oriented IT professional who enjoys hands-on problem solving in a fast-paced manufacturing setting. The position requires collaboration with users, strong troubleshooting skills, and the ability to

Qualifications

• Experience providing IT support in GMP/GxP/pharmaceutical or CDMO environments.
• Associate degree in Information Technology or related field preferred; bachelor’s considered.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks and deadlines.
• Experience with Windows 10/11 and M365 applications.
• Familiar with TCP/IP networking and IT infrastructure basics.
• Experience with IT management systems (ServiceNow/TopDesk).

Responsibilities

• Assist with desktop support as needed.
• Monitor system performance and capacity to prevent degradation.
• Resolve complex system software questions related to network interactions.
• Harmonize instrumentation, software, and systems for efficiency and better results.
• Create, maintain, and update documentation.
• Coordinate service providers to schedule work.
• Coordinate corporate/local system needs and expansions.
• Assist with special projects as needed.

Skills

Windows 10/11

M365 Apps

TCP/IP

Documentation

Analytical thinking

Multitasking

Education

Associate degree in IT/CS

Bachelor's degree considered

Tools

ServiceNow

TopDesk

Active Directory

DNS/DHCP

Job description

Company Information

You Matter to Cambrex.

Cambrex is a leading global contract development and manufacturing organization (CDMO) that provides drug substance development and manufacturing across the entire drug lifecycle, as well as comprehensive analytical and IND enabling services.

With over 40 years of experience and a team of 2,000 experts servicing global clients from North America and Europe, Cambrex offers a range of specialized drug substance technologies and capabilities, including continuous flow, controlled substances, liquid-phase peptide synthesis, solid-state science, material characterization, and highly potent APIs.

Your Work Matters.

At Cambrex, we strive to build a culture where all colleagues have the opportunity to:

• engage in work that matters to our customers and the patients they serve
• learn new skills and enjoy new experiences in an engaging and safe environment
• strengthen connections with coworkers and the community

We’re committed to attracting and nurturing a passionate team of valued professionals in our fast-paced and growing company. We offer a competitive benefits package that includes healthcare, life insurance, planning for retirement, and more!

Your Future Matters.

Known for our customer-focused scientific and manufacturing excellence, as well as our strong commitment to quality and safety, we offer a range of career and growth opportunities across our global network of locations. Together with our customers, we aim to improve the quality of life for patients around the world. Start a career where You Matter by applying today!

Job Overview

The IT Analyst I provides on-site technical support and contributes to business systems analysis in a regulated GMP/CDMO environment. This role supports end-user systems, hardware, software, and local IT operations while assisting with documentation, process improvement, and system support activities. This role is ideal for a service-oriented IT professional who enjoys hands‑on problem solving, working directly with users, and supporting operations in a fast-paced manufacturing setting.

Responsibilities

• Assist with desktop support as needed.
• Monitor systems performance and capacity and adjust to prevent performance deterioration.
• Resolve complex system software questions or problems, including those problems arising from theirsystemsinteraction with other systems on the Company network
• Harmonizeinstrumentation, software, and systems across Cambrex for efficiency, savings, better knowledge, faster results, and more satisfied customers
• Create, maintain, and update documentation
• Coordinate service providers to schedule work.
• Coordination of corporate/local system needs and expansions.
• Assist with special projects as needed.

Qualifications/Skills

• Proven interpersonal and communication skills
• Proven ability in analyzing, communicating, testing, and verifying IT system-level requirements
• Should demonstrate ability to manage multiple tasks and competing priorities, driving towards completion.
• Strong analytical, problem-solving and critical thinking skills.
• Ability to balance multiple tasks/priorities, consistently meeting deadlines.
• Experience with Windows 10/11 operating system
• Familiar with Microsoft M365 Applications – Outlook/Excel/Word/Teams
• Experience in TCP/IP networking configuration
• History of work with an IT management System (ie – ServiceNow/TopDesk)
• Workstation Imaging
• Remote Access Software – (Teamviewer)
• Domain Services experience a plus – Active Directory/DNS/DHCP
• Windows Server OS experience preferred

Education, Experience & Licensing Requirements

Associate’s degree in Information Technology, Computer Information Systems, Computer Science, or related field preferred; bachelor’s degree also considered. Experience providing IT support in a regulated GMP/GxP, pharmaceutical, biotech, manufacturing, or CDMO environment is strongly preferred. Equivalent combination of education, technical training, certifications, and relevant experience may be accepted.

Work is performed in office and manufacturing environments. Must be able to lift typical IT equipment. Minimal travel may be required.

Compensation

The hiring range in Colorado for this position is [$55,000/year - $75,000/year and is eligible for an annual bonus depending on site performance.

Benefits

Benefits include medical, prescription, dental, and vision coverage; HSA and FSA options; a 401(k)-retirement savings plan with employer match; paid time off; paid sick leave; employer‑paid life and disability coverage; paid parental leave after one year of service; and wellness and emotional support programs.

Cambrex is committed to providing a safe and productive work environment. All offers of employment are contingent on the successful completion of a comprehensive pre-employment screen. The pre-employment screen may consist of several components including but not limited to a drug test, criminal record check, identity verification, reference checks, education and employment verification, and may vary based on federal, state, and local laws. Refusal to submit to testing will result in disqualification of further employment consideration.

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Cambrex Corporation is an Equal Opportunity / Aff… … will consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), ancestry, national origin, place of birth, age, marital status, disability/handicap, genetic information, veteran status, or other characteristics protected by federal, state, and/or local law.