IT Advanced Quality Analyst/Tester - ITS4

Minnesota IT Services; Saint Paul (MN); Hybrid; USD 76,000 - 126,000; Full time

Job summary

Join an innovative team at a forward-thinking state agency where your expertise in quality assurance will help shape the future of employment services in Minnesota. As an IT Advanced Quality Analyst/Tester, you'll engage in complex projects, ensuring high-quality standards and leading automation efforts. Your contributions will directly impact the state's new Paid Leave initiative, providing essential services to improve the lives of Minnesotans. With a commitment to equity and inclusion, this role offers a collaborative environment, professional growth opportunities, and the chance to make a meaningful difference in the community.

Benefits

Affordable health insurance

Paid vacation and sick leave

12 paid holidays each year

Tuition reimbursement

Employer paid life insurance

Short-term and long-term disability insurance

Employee Assistance Program (EAP)

Qualifications

• 4+ years of IT quality analysis experience required.
• Experience with automation planning, execution, and debugging.
• Knowledge of software development and testing methodologies.

Responsibilities

• Perform advanced quality assurance and testing tasks.
• Collaborate with business and development teams on system changes.
• Guide and mentor less experienced QA Analysts.

Skills

Quality Assurance

Automation Testing

Agile Methodologies

Jira

SQL

Customer Service Skills

Education

Bachelor's Degree in Information Technology

Master's Degree in Information Technology

Tools

LoadRunner

JMeter

Postman

SoapUI

Job description

IT Advanced Quality Analyst/Tester - ITS4

Join to apply for the IT Advanced Quality Analyst/Tester - ITS4 role at Minnesota IT Services

IT Advanced Quality Analyst/Tester - ITS4

Join to apply for the IT Advanced Quality Analyst/Tester - ITS4 role at Minnesota IT Services

Working Title: IT Advanced Quality Analyst/Tester

Job Class: Information Technology Specialist 4

Agency: Minnesota IT Services

• Job ID: 85906
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/29/2025
• Closing Date: 05/08/2025
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Department of Employment and Economic Development
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $36.52 - $60.24 / hourly; $76,253 - $125,781 / annually
• Job Class Option: Info Tech Quality Assurance
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Administrative
• Designated in Connect 700 Program for Applicants with Disabilities: Yes
  
  

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Employment and Economic Development (DEED). The MNIT DEED team provides technical support to help improve employment conditions in Minnesota. The team supports work that improves workforce and community development, increases business recruitment, and helps Minnesota small businesses to expand into international trade.

As a Quality Assurance Analyst/Tester you will have a unique opportunity to work on complex, large-scale project that impacts the state’s new Paid Leave Minnesota initiative. You’ll promote industry-leading testing methodologies, striving to identify and manage defects within our software systems, ensuring the highest standards of quality.

Key Responsibilities:

• Advanced-Level QA/Testing: Perform advanced quality assurance and testing tasks, ensuring thorough scrutiny of both code quality and application outcomes.
• Collaborative Consulting: Act as a consultant for quality assurance needs, collaborating with business representatives and development staff on system changes and implementation planning.
• Leadership and Mentoring: Guide, consult, and collaborate with development team members. Mentor and coach less experienced QA Analysts, recommending training paths and curriculum.
• Complex Projects: Tackle duties that are typically more intricate and expansive than those managed by less experienced QA staff, requiring minimal direction, coaching, and mentoring.
  
  

Your contributions will directly support the efficiency and success of DEED’s critical projects, making a tangible impact on Minnesota’s economic landscape. Join MNIT at DEED, where your skills will be valued, and your expertise will help shape the future of employment and economic development in Minnesota. If you are passionate about quality assurance and ready to take on complex challenges, we encourage you to apply!

As a QA Automation Engineer, you will manage the creation of advanced automated regression, smoke and functional testing solutions for Paid Leave applications. The scope of this role will include leading development and execution of automated tests, building new automated testing processes and architectures, and meeting deliverables at every phase of the Software Development Lifecycle (SDLC). As well as collaborating with other application staff and mentoring other testers and developers on test automation. Throughout you will collaborate with the QA Lead, and other team members on the implementation of test environments, the deployment of automation components, and mentoring of other IT Application Development staff.

This position requires an employee to be onsite in St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.

• Telework for Minnesota IT Services is available on a limited basis.
• Only candidates residing in Minnesota and its bordering counties are eligible for telework.
  
  

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. :

This position requires a minimum of four (4) years of experience in performing IT quality analysis functions.

Experience must include:

• Experience leading all aspects of automation: planning, writing/coding/scripting, execution, analysis of results, and debugging failures.
• Experience with software QA/QC methodologies in waterfall and agile, process, and technologies with respect to manual, automation, integration, and performance/stress testing areas.
• Experience with test management process and tools such as Jira/qTest/ADO and knowledge of performance testing tools (e.g., LoadRunner or JMeter).
• Sufficient software development knowledge and experience to understand basic logic and functions for testing large scale web applications, with multiple programming languages and software development technologies including the JAVA stack and .NET stack tools and SQL.
• Experience and understanding of Section 508 accessibility requirements and web accessibility testing
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.
  
  

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• Experience with Ruby on Rails and Salesforce testing.
• Experience testing web applications built on .NET or Java frameworks including hands-on API testing using tools such as Postman or SoapUI. Comprehensive knowledge of quality assurance testing methodology relative to the Software Development Lifecycle (SDLC).
• Advanced Defect Identification skills-- capable of identifying defects from the test cases run and other means not specifically documented.
• Proven ability to learn and utilize multiple systems and complex software.
• Proven ability to understand inter-relationships of data and programs.
• Proven ability to use common MS Office software, including Word, Excel, PowerPoint, SharePoint, Outlook, etc.
• Software and software system security concepts and appropriate testing techniques.
  
  

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks
  
  

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [e-mail]. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Sarah Christenson at [e-mail].

Connect 700 Program

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to [e-mail].

Veterans

To be considered for any Veteran's Status, you MUST indicate this on your application.

RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:

• Meet all Minimum Qualifications identified in this posting.
• Meet all of the RSV criteria.
• Submit a copy of your DD-214 form by the closing date to: [e-mail]. .
  
  

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you:

• Meet service requirements and have a verified service-connected disability rating of at least 30%.
• Provide qualifying documentation verifying the disability.
• Meet all Minimum Qualifications identified in this posting.
• You must submit all documentation by the closing date to:[e-mail].
  
  

Current State Employees

• Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an Information Technology Specialist 4/Info Tech Quality Assurance position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.
• Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.
  
  

About Minnesota IT Services

Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth
  
  

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
  
  

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
  
  

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
  
  

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  IT Services and IT Consulting

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