IT Admin Intern: Salesforce & Data Analytics Mentorship

Excellus BCBS

City of Rochester (NY)

Hybrid

USD 25,000 - 32,000

Part time

38 hours ago

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Benefits offered by this job

Paid internship

Mentorship

Development workshops

Networking opportunities

Job summary

Excellus BCBS in Rochester, NY, invites applications for a Fall 2026 Internship. This paid co-op/internship offers development workshops, mentorship, and cross-functional project exposure across IT, analytics, business, and more.

Interns gain hands-on experience with Salesforce environments, data platforms like Databricks and Power BI, and will deliver presentations at program completion. Housing is not provided; remote work is evaluated case-by-case.

Qualifications

Desired majors include Management Information System, Computer Science, Business Analytics, Information Technology.
Preferred skills or experience with: IT Systems Knowledge, Report Development, IT Security, IT Troubleshooting / Helpdesk.
High School diploma along with proof of continuous college enrollment (enrolled in a full-time undergraduate or graduate degree program).
Must be in good academic standing.
Excellent communication skills both verbal and written with the ability to communicate to technical and non-technical audiences and interface with staff at all levels of the company.
Ability to work in a fast-paced changing environment and deliver high-quality work product.
Ability to work well in a team establishing good working relationships with peers.
Ability to multitask and prioritize tasks with a strong attention to detail.
Experience using a desktop computer in a professional environment.
Experience with Microsoft Office Suite.
Demonstrates strong organizational and prioritization skills.
Strong analytical and problem-solving skills.
Proactive approach to work, displaying creativity and flexibility in completing assigned tasks.
Commitment to continuous improvement of skills and team functioning.
Must be self‑motivated and able to work independently, as well as on intra- and inter- departmental teams where needed.

Responsibilities

Specific duties will vary with assignment; specific divisional callouts are listed below.
The intern would be involved in administering the companies many Salesforce environments, including Salesforce Health Cloud, Sales Cloud and Marketing Cloud. They will work closely with a Sr. Salesforce Administrator,
The intern's responsibilities would include user management activities, system configuration optimization, administrative report development and documentation of processes. There would also likely be exposure to data platforms such as Databricks and Power BI.
Works with a mentor and supports key strategic projects.
Responsible for work assignments and possible responsibilities that vary according to business need and departmental opportunities, in addition to student's qualifications.
Functions performed are non-technical and/or technical in nature and will cover a broad range of business-related projects.
Creates and delivers presentation at completion of internship.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.