ISP Technician I, II, III

Congruex; San Antonio (TX); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits on 1

401(k) with company match

Flexible PTO for all exempt roles

10 company paid holidays

Maternity & Parental Leave Options

Company Paid Basic Life Insurance

Wellness benefits program

Discounts and learning resources

Job summary

Congruex in San Antonio, TX is seeking an ISP Technician I–III to install, maintain, and troubleshoot cabling for business clients. The role covers fiber optic and copper cabling, terminations, and related cable infrastructure, with emphasis on safety and client interaction.

The candidate should have mid-to-high level knowledge of low voltage systems, be comfortable in cramped spaces and at heights, and possess a valid driver's license. OSHA 10 is preferred and hands-on tools are required.

Qualifications

• BICSI Installer Certifications preferred.
• Ability to install voice and data cabling.
• Ability to install fiber optic cabling and terminate mechanical connections.
• Ability to understand and operate testing equipment for troubleshooting and certifying purposes.
• Must pass DOJ background checks for access into government and school facilities.
• Valid driver's license and vehicle insurance.
• High school diploma or GED required.
• Must be able to work in cramped spaces and at heights.
• MS Excel knowledge.

Responsibilities

• Coordinate with the Foreman and/or Construction/Project Manager.
• Work with onsite customer contact at the job site.
• Read job docs and understand projects.
• Execute work in a safe and efficient manner.
• Install, maintain, troubleshoot, and repair cable infrastructure.
• Perform maintenance on existing cabling systems.
• Test newly installed or relocated cables.
• Identify and remove redundant cabling.
• Troubleshoot issues with the cable network.
• Install cable support structures such as j-hooks, cable racks, and innerduct.
• Ensure all cables are neatly tied and bundled per safety regulations.
• Performs other duties as assigned.

Skills

BICSI Installer Certs

Voice & Data Cabling

Fiber Optic Cabling

Testing Equipment

Communication

Color Codes

Driver's License

Personal Tools

Background Check

EMT Conduit

Microsoft Excel

Education

High School Diploma or GED

Job description

Job Title:

ISP Technician I, II, III

Reports To:

Construction Manager

Employment Status:

Hourly (Non-exempt)

We will determine salary based on skills and experience in relation to the function of the role, as well as equity to any other employees in the same or similar role.

Who Is Congruex

Congruex was formed in 2016 to take advantage of historic demand for digital connectivity. Our founders are deeply rooted in the industry and have collectively built some of the country’s largest communications infrastructure. We design and build digital infrastructure across the nation by providing engineering, construction, and specialty solutions with integrated delivery or as an a la carte service. The work we do enables everything in the modern world to operate, from healthcare and energy to transportation and social interactions. Our vision is to be the best provider of digital infrastructure solutions in the U.S. and our core values of GRIT connect everything we do. Will you join us?

Job Summary

The ISP Technician installs, maintains, troubleshoots, and repairs ISP cabling. An ISP Technician must be able to install single-mode and multimode fiber optic cabling and category 5e/6/6A copper cabling for business clients. This includes mechanical terminations with Uni-cam, Fast-cam, or likewise type connectors. Tasks include installing data and voice cable systems, raceway, conduit, racks, cabinets, cable suspension hardware, and other cable-related equipment. Other duties may include drilling/coring of walls and floors, cable placement and termination, setting ground cables, installing equipment, and troubleshooting any problems with the cable system. To ensure success as an ISP Technician, you should have a mid-high-level knowledge of low voltage systems and cable technology. You should be able to work in cramped spaces, and at heights, and interact with clients in a friendly and professional manner.

Duties/Responsibilities

• Responsible for coordination with the Foreman and/or Construction/Project Manager.
• Works with onsite customer contact at the job site.
• Capable of reading job docs and understanding projects.
• Execute work in a safe and efficient manner.
• Install, maintain, troubleshoot, and repair cable infrastructure.
• Perform maintenance on existing cabling systems.
• Testing newly installed or relocated cables.
• Identify and remove redundant cabling.
• Troubleshoot issues with the cable network.
• Install cable support structures such as j-hooks, cable racks, and innerduct.
• Ensure all cables are neatly tied and bundled according to safety regulations.
• Performs other duties as assigned.

Required Skills/Abilities

• BICSI Installer Certifications are preferred.
• Ability to install voice and data cabling.
• Ability to install fiber optic cabling and terminate mechanical connections.
• Ability to understand and operate testing equipment for troubleshooting and certifying purposes.
• Strong communication and interpersonal skills.
• Familiarity with copper and fiber optic color codes.
• Valid driver's license and vehicle insurance.
• Provide personal minor hand tools (such as screwdrivers, wire cutters, punch-down tools, etc.)
• Clean driving and criminal record and ability to pass DOJ background checks for access into government and school facilities.
• Possess mid to high-level knowledge of installing and bending EMT conduit.
• Microsoft Excel and Work knowledge.

Education And Experience

• High school diploma or GED equivalent required

Physical Requirements

• Must be able and willing to work indoors and outdoors, subject to inclement weather conditions
• Must be able to maintain visual and audible contact with other crewman and all moving or stationary persons/vehicles/objects to ensure safe coordination of movement
• Must be able to work around heavy equipment and machinery
• Must be able to stand or walk for long periods of time
• Must be able to lift and carry up to 50 pounds
• Routinely requires extended periods of bending, squatting, climbing, kneeling, pushing, pulling, lifting, lifting in awkward positions, standing, and twisting
• Must be able to stand, walk, sit or be in other physically demanding positions for long periods of time
• Must be able to work while wearing safety boots, safety glasses, hardhat, and any applicable safety gear

Required Licenses/Certificates/Registrations

• OSHA 10

Why Work At Congruex

No matter what role you play, you are an important part of our team. We offer comprehensive and competitive benefits including, but not limited to:

• Medical, Dental & Vision benefits on day 1
• 401(k) program with company match and immediate vesting on day 1
• Flexible PTO for all exempt roles & competitive PTO accrual for all non-exempt roles
• 10 company paid holidays
• Company Paid Maternity & Parental Leave Options
• Company Paid Basic Life Insurance (employee paid voluntary options)
• Free wellness benefits like counseling, financial planning, caregiver support, and more!
• Marketplace discounts and 24/7 access to online learning & development

Additional Employment Information

We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Conditions to hiring may include but are not necessarily limited to background checks and drug testing.