ISP Engineer I

Spectrum; Middletown, New York, Groton (CT, NY, CT); On-site; USD 73,000 - 118,000; Full time

Job summary

Join a leading telecom company as an Inside Plant Engineer, where you'll play a vital role in maintaining and optimizing critical network infrastructure. This position offers a dynamic work environment, focusing on troubleshooting and supporting cutting-edge technologies. You'll engage in exciting projects that impact millions of customers while benefiting from a strong mentorship program and career growth opportunities. If you're passionate about technology and eager to make a difference, this role is perfect for you.

Benefits

Comprehensive pay and benefits package

Ongoing mentorship and training

Dynamic growth opportunities

Supportive team environment

Qualifications

• 3+ years of experience in network implementation.
• Valid course completion from NCTI Fiber Installation & Activation course.

Responsibilities

• Troubleshoot, support, and maintain the network.
• Install and troubleshoot Optical Network systems.

Skills

Troubleshooting communication architectures

Knowledge of RF and IP technologies

Experience with optical test equipment

Ability to lift up to 50 lbs

Education

Bachelor’s degree in electrical engineering

Equivalent work experience

Tools

Optical Spectrum Analyzer

Fiber Light Identifier

Optical Power Meter

Job description

Ready to take your engineering career to the next level to develop and work with the latest technologies at one of the best telecom companies in the country? Do you know Critical Infrastructure Systems, RF and IP Technologies inside and out? Do you excel at problem-solving and remediating issues? If so, a job on Spectrum’s Inside Plant (ISP) team may be right for you.

Spectrum is a leading broadband connectivity company and cable operator serving 32 million customers in 41 states. Our Technology Operations teams engineer and manage an advanced infrastructure that offers a full range of state-of-the-art residential and business services including Spectrum Internet, Video, Mobile, and Voice. Through sophisticated innovations and service reliability, we ensure our customers never miss a second of what matters most.

Must be able to work the following schedule: Sun-Thur, 11pm - 8am.

BE PART OF THE CONNECTION

As an Engineer within our Inside Plant team, you’ll troubleshoot, support and maintain Spectrum’s network. You’ll also be a critical part of cross-functional communication to support product deployment, maintenance, and TQA and FCC compliance. If you’re interested in an opportunity to continuously learn and apply new technologies to real-life impactful scenarios, we want to hear from you.

WHAT OUR INSIDE PLANT ENGINEERS ENJOY MOST

• Working on projects / systems / issues of moderate to medium complexity surrounding network planning, configuration and optimization.

• Maintaining legacy RF systems.
• Installing and troubleshooting Optical Network systems that include Backbone, Regional Area Network systems for Residential and Businesses subscribers.
• Performing all daily, weekly, monthly and quarterly testing and logging per established company guidelines.
• Ensuring all cabling, equipment installation, power and cooling are following corporate standards.
• Maintaining required logs, records and other documentation in compliance with company and FCC (Federal Communications Commission) technical requirements.

Days are busy and fast-paced for ISP Engineers, with numerous opportunities to work on the newest innovations and cutting-edge technologies in Technology Operations. You’ll benefit from a well-established progression program, ongoing mentorship, and long-term career growth within our team. If you want to play a critical role in supporting Spectrum’s network, this could be an exciting opportunity for you.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Experience: Three (3) years Headend Technician or electronics / network implementation experience.

• Education: Bachelor’s degree in electrical engineering, computer science or related field, and/or equivalent work experience.
• Certifications: Valid course completion from NCTI Fiber Installation & Activation course to be obtained within 6 months from start date for all external candidates and internal candidates outside of Technology Operations.
• Technical Skills: Knowledge of Critical Systems such as HVAC, Powering and Generators as well as RF and IP technologies, HFC design, as well as optical test equipment (such as OTDR, Optical Spectrum Analyzer, Fiber Light Identifier, Optical Fiber Scope and Optical Power Meter), Video Networking, IP & DOCSIS/CMTS.
• Skills: Can troubleshoot communication architectures, topologies, hardware, software, transmission and signaling links and protocols.
• Abilities: Ability to work while standing 50-70% of the time and to lift up to 50 lbs with or without assistance.
• Work Environment: Work in a 24x7, fast paced environment; work indoors with exposure to continuous moderate noise near power systems. Must be able to work and travel in inclement weather and participate in an on-call rotation schedule. Need to possess and maintain a valid Driver’s License with a safe driving record.
• Work Schedule: Must be able to work the following schedule: Sun-Thur, 11pm - 8am.

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career.
• Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today’s evolving network demands.
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed.
• Total Rewards: See all the ways we invest in you—at work and in life

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EIP320 2025-53308 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $73,200.00 and $117,200.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.



Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.