ISO Transportation Manager

Heniff Transportation Systems; St. Louis (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Generous vacation time

Company paid holidays

401(k) and Roth with employer matching

Short and long-term disability

Job summary

Heniff Transportation Systems is seeking an Transportation Manager to oversee all transportation activities at an ISO Depot, driving business growth and customer satisfaction. The role involves supervising Driver Managers, dispatching, load planning, and ensuring DOT/OSHA compliance.

You will build strong customer relationships, coordinate with yard, shop, and wash leadership, and recruit and develop staff to meet performance targets. A flexible schedule and on-call availability are required.

Qualifications

• Proven ability to motivate, develop, and mentor staff to optimize performance.
• Strong organizational and analytical skills are required.
• Solid communication skills and attention to detail are essential.
• Ability to work effectively with all levels of the organization.
• Flexibility and adaptability in a fast-paced environment.
• Strong customer service orientation to meet deadlines and needs.
• Proven proactive and motivated attitude with focus on improvement.
• Willingness to work weekends/holidays and be on call as needed.

Responsibilities

• Supervise Driver Managers including ensuring accurate and efficient dispatching and load planning.
• Develop relationships with customers, coordinate activities, resolve issues, and solicit work.
• Monitor and train staff for consistent and efficient processes including proper dispatching.
• Coordinate with yard, shop, and wash leadership to ensure timely execution of activities.
• Ensure chassis and tractors are current with servicing and inspections.
• Recruiting, hiring, termination of drivers and terminal staff.
• Manage dispatch to identify resource and training needs.
• Enforce safety rules per company and government regulations (DOT/OSHA).
• Treat internal and external customers with courtesy and sound judgment.
• Communicate with Sales on potential new customer opportunities.
• Perform other duties as assigned by Depot Manager.

Skills

Leadership

Staff mentoring

Organizational skills

Communication skills

Adaptability

Customer service orientation

Problem solving

Weekend/holiday readiness

On-call readiness

Education

High school diploma or GED

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.

Position Summary

TheISO Transportation Manageris responsible foralltransportation related activities of an ISO Depot, includingpromoting business growthandcustomer satisfaction.

Duties andResponsibilities:

• SuperviseDriver Managers includingensuring accurate and efficientdispatching andloadplanning.

• Develop positive relationshipswith customersincluding coordinatingactivities, resolving issues, and soliciting work.

• Monitorand train staff forconsistent and efficientprocesses including proper dispatching.

• Coordinate as needed withyard,shop,and washleadershipto ensuretimely and efficient execution of activitiesto meetcustomerneeds.

• Ensure chassisand tractors arekept current with servicing and inspections.

• Recruiting, hiring, termination of drivers and terminal staff.

• Managedispatch to identify resource needs and traininganddevelopment needs are met

• Enforce and practice all safety rules of the Company and all government agencies, including but not limited to DOT and OSHA

• Ensure both internal and external customers are treated with courtesy, discretion, and sound judgement

• CommunicatewithSales department where appropriateincludingpotential new customeropportunities.

• Other duties as assigned byDepotManager

Job Requirements

Education and Experience:

• High school diploma or GED required

• Minimum of5yearsrelevant experience

• Staff supervision experience

• Familiarity with DOT and OSHA regulations

• Experience managing a location of similar scope

• Willingness to work a flexible schedule

EssentialQualifications:

• Proven ability to motivate, develop, and mentor staff in order to optimize their performance

• Strong organizational and analytical skills

• Solid communication skills and attention to detail

• Ability to work effectively with all levels of the organization

• Ability to be flexible and adapt to change

• Strong customer service orientation, ensuring needs and deadlines are met in a timely fashion

• Demonstrate a positive, proactive and motivated attitude

• Proven focus on continuous improvement in the workplace

• Ability to adapt to change in a fast-paced organization

• Proven problem solver, anticipates challenges and is both responsive and resourceful

• Must be able to work weekends and Holidays as needed

• Be on call as required

Language Skills:

• Ability to read, writeand speak English proficiently

Physical Demands:

• Must be able to enter shop and tank wash environments (with proper safety gear) as needed to facilitate communications with those functions

• Must be able to walk around the terminal facilities to facilitate security inspections and communicate with drivers or other visitors as needed

• Long periods of sitting in front of a computer screen may be required

• Occasionally required to stand, reach, bend and lift up to 25 pounds

• Ability to operate in a constant state of alertness and safe manner

Work Environment:

• The position typically operates in a standard office environment.

• Thispositionroutinely usesoffice equipment such as computers, phones, photocopiers.

Benefits:

• Medical, Dental and Vision Insurance

• Generous Vacation Time

• Company Paid Holidays

• Company 401(k) and Roth with Employer Matching Contributions

• Short and Long-Term Disability Insurance

At Heniff, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.