ISO 9001 QA & Process Improvement Engineer

Komatsu Mining Corp.; Dallas (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401K plan

Paid holidays

Paid leave

Job summary

Hensley Industries seeks a Process Improvement & QA Engineer to maintain and improve the ISO 9001 Quality Management System, coordinate audits, and drive process improvements across operations and suppliers. The role collaborates across engineering, manufacturing, and quality teams to ensure compliance and product quality.

The candidate will support supplier quality activities, analyze quality data, and lead cross-functional improvements to reduce risk and meet customer requirements.

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related field.
• 3–5 years in quality engineering or related areas preferred.
• Working knowledge of ISO 9001 and QMS.
• Experience planning or supporting internal, supplier, customer, or third-party certification audits preferred.
• SAP or similar ERP experience preferred.
• Strong communication and data analysis skills.
• Experience with ISO 14001/ISO 45001 is a plus.
• Experience in steel fabrication or heavy equipment components is a plus.

Responsibilities

• Maintain ISO 9001 Quality Management System, including SOPs, work instructions, specifications, records, calibration controls, approved supplier information, non-conformances, and corrective actions.
• Plan, support, and perform internal audits to verify compliance with ISO 9001 requirements and company procedures.
• Support external, customer, and certification audits, including preparation, audit response, evidence collection, and follow-up on assigned actions.
• Manage QMS document control so procedures, work instructions, forms, and specifications are accurate, current, controlled, and available to users.
• Coordinate corrective and preventive actions for internal findings, customer complaints, supplier issues, and process non-conformances; verify effective closure.
• Support supplier quality activities, including supplier audits, heat treatment audits, casting supplier reviews, supplier performance follow-up, and supplier corrective action requests.
• Analyze quality data, audit results, non-conformance trends, supplier performance, and process metrics to identify risks and improvement opportunities.
• Lead or support cross-functional process improvement projects that improve quality, reduce variation, strengthen compliance, and meet customer’s expectations.
• Work with laboratory, production, engineering, purchasing, and other departments to support failure investigations, root cause analysis, and process control improvements.
• Perform other job-related duties as assigned.

Skills

Quality engineering

Audits

Statistical thinking

Problem solving

Microsoft Office

Education

Bachelor's degree in Engineering, Quality, Manufacturing, or related field

Tools

SAP

Job description

Hensley Industries seeks a Process Improvement & QA Engineer to maintain and improve the ISO 9001 Quality Management System, coordinate audits, and drive process improvements across operations and suppliers. The role collaborates across engineering, manufacturing, and quality teams to ensure compliance and product quality.

The candidate will support supplier quality activities, analyze quality data, and lead cross-functional improvements to reduce risk and meet customer requirements.