Island Guest Services Agent: Luxury Concierge & Info Hub

Little Palm Island Resort & Spa, a Noble House Res; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

PTO

Travel benefits

401K matching

Job summary

Little Palm Island Resort & Spa, a Noble House Res on Florida's private island, seeks a Guest Services Agent to greet island guests and visiting yachts with information and directions in person, by phone or on the radio as they embark on their dream vacation.

In our on-Island Quarterdeck, you will professionally relay guest requests to the appropriate departments to create a once-in-a-lifetime experience for our valued guests.

Qualifications

• Excellent communication skills required, capable of conveying information clearly and warmly.
• High energy and a proactive approach to guest needs.
• Attention to detail and ability to multi-task in a fast-paced environment.
• Dependable team player with a positive attitude and strong work ethic.
• Observant and personable, with the ability to anticipate guest needs.
• Responsive to guest inquiries across multiple channels.

Responsibilities

• Assist island guests and visiting yachts with information and directions in person, by phone or on radio.
• Serve as the information hub for happenings on the island and relay guest needs to the appropriate departments.
• Ensure every guest interaction contributes to an exceptional, unforgettable experience.

Skills

Communication skills

High energy

Attention to detail

Multi-tasking

Positive attitude

Dependable

Observant

Personable

Responsive

Job description

Little Palm Island Resort & Spa, a Noble House Res on Florida's private island, seeks a Guest Services Agent to greet island guests and visiting yachts with information and directions in person, by phone or on the radio as they embark on their dream vacation.

In our on-Island Quarterdeck, you will professionally relay guest requests to the appropriate departments to create a once-in-a-lifetime experience for our valued guests.