ISD Manager of Epic Professional Billing

Memorial Hermann Health System; Houston (TX); On-site; USD 60,000 - 160,000; Full time

Job summary

Join a leading healthcare provider as an ISD Manager of Epic Professional Billing. This role involves managing the Business Solutions department, ensuring efficient service delivery, and requires a bachelor's degree and significant experience in technical management. Ideal candidates will possess advanced programming skills and strong leadership abilities within healthcare IT.

Qualifications

• Six years of experience managing complex corporate information systems.
• Experience leading projects and mentoring teams.

Responsibilities

• Supervise and coordinate activities of the Business Solutions department.
• Lead development and implementation of IT strategic plans.
• Provide guidance in problem resolution.

Skills

Advanced Programming knowledge

Leadership

Problem-solving

Communication skills

Interpersonal skills

Education

Bachelors degree in Computer Science or related field

Job description

ISD Manager of Epic Professional Billing

Join to apply for the ISD Manager of Epic Professional Billing role at Memorial Hermann Health System

ISD Manager of Epic Professional Billing

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Join to apply for the ISD Manager of Epic Professional Billing role at Memorial Hermann Health System

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for supervising and coordinating all activities and functions of the Business Solutions department, providing ongoing technical leadership in support of Memorial Hermann values and objectives. Must be able to demonstrate knowledge and skills required in a large, complex corporate Information System. A working knowledge of mainframe, minicomputer, or microcomputer strategies, equipment, operating systems, development tools and methodologies is required. The Business Solutions Manager reports directly to the Director of Business Solutions.

The Business Solutions Manager applies management and technical skills, in line with MH’s values and goals, to assure the efficient, effective and consistent delivery of high quality services. The Business Solutions Manager is responsible for demonstrating a commitment to the values of the corporation through active participation in the Partners In Caring, Customer Service and Continuous Quality Improvement programs.

Job Description

Minimum Qualifications

Education: Bachelors degree in Computer Science or related field or equivalent experience

Licenses/ Certifications: (None)

Experience / Knowledge / Skills:

• Six (6) years of industry training and increasingly responsible experience in managing large, complex corporate information systems and activities
• Advanced Programming knowledge and skills
• Experience in leading projects
• Demonstrates in-depth technical knowledge and complex problem solving abilities
• Experience leading and mentoring team members
• Demonstrated, through exceptional planning and organizational skills, a record of bringing tasks and projects to successful conclusion
• Exceptional communications skills
• Good interpersonal skills
  
  

Principal Accountabilities

• Manages, assigns and coordinates workflow of assigned staff.
• Provides guidance in problem determination and resolution.
• Leads the development, implementation, communication, and promotion of IT strategic plans.
• Supervises, trains, and mentors a staff of skilled information systems professionals.
• Participates in the establishment of department quality objectives and benchmarks. Coordinates the implementation of effective tools to measure performance against these standards.
• Provides the support and motivation necessary to create and maintain a technical atmosphere that encourages proactive research and development.
• Oversees the performance of advanced design, coding, debugging, testing and implementation tasks for the more complex computer programs and systems.
• Manage the execution of service requests/projects according to established schedules and timeframes.
• Maintains an effective level of coordination on assigned projects.
• Translates user and department information needs into technical solutions.
• Addresses and resolves user issues and develops an understanding of user terminology.
• Provides customer support to both internal and external customers.
• Understands the ISD solution segments and in some cases acts as a solution segment owner.
• Demonstrate commitment in the Partners In Caring and Continuous Quality Improvement programs.
• Perform other duties and special projects as assigned.
• Manages Vendor communications.
• Responsible for employee appraisals.
• Conduct Staff Meetings.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Hospitals and Health Care

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