ISB Service Technician

Reddy Ice Holdings, Inc.; Fort Worth (TX); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Company-matching 401(k) plan

Job summary

Reddy Ice Holdings, Inc. is hiring In‑Store Bagger (ISB) Technicians in Fort Worth, Texas. The role involves performing preventive maintenance and troubleshooting on ice‑making and bagging machines, ensuring equipment reliability for clients.

Ideal candidates will have at least 2 years of relevant repair experience and a valid driver's license. A competitive hourly wage and full benefits package including medical, dental, and a 401(k) plan is offered.

Qualifications

• Minimum 2+ years of repair/service experience in electrical, mechanical, refrigeration, or plumbing.
• Valid driver's license (Operator's/Class C) and acceptable MVR.
• Basic computer and handheld skills and ability to follow reporting SOPs.

Responsibilities

• Perform preventive maintenance on in‑store ice‑making and bagging machines.
• Diagnose and repair plumbing, mechanical, electrical, and HVAC components.
• Support clients by maintaining equipment reliability and performance.

Skills

Repair/service experience

Working knowledge of low‑voltage controls

Team-oriented

Good communicator

Education

High school diploma or GED

Job description

Job Summary

We are hiring In‑Store Bagger (ISB) Technicians to perform preventive maintenance, troubleshoot, diagnose, repair and service our in‑store ice‑making and bagging machines. ISB Technicians play a key role in keeping our clients’ equipment running reliably and smoothly and perform a variety of tasks, from plumbing, mechanical, electrical and HVAC work.

Responsibilities

• Perform preventive maintenance on in‑store ice‑making and bagging machines.
• Diagnose and repair plumbing, mechanical, electrical, and HVAC components.
• Operate low‑voltage controls and programmable logic controllers (PLCs).
• Utilize service vehicles and handheld devices to complete reporting SOPs.
• Support clients by maintaining equipment reliability and performance.

Education & Experience Required

• Minimum 2+ years of repair/service experience in electrical, mechanical, refrigeration, or plumbing.
• Working knowledge of low‑voltage controls and/or programmable logic controllers.
• Valid driver’s license (Operator’s/Class C) and acceptable MVR.
• High school diploma or GED.
• Basic computer and handheld skills and ability to follow reporting SOPs.

Education & Experience Preferred

• Journeyman certification/license in electrical, plumbing, mechanical disciplines, or equivalent experience.

Desired Skills & Attributes

• Team‑oriented.
• Good communicator.

Working Conditions & Physical Requirements

Minimal travel with potential overnight, weekend, night, and holiday work required. Must be able to drive between retail stores and plant location, lift 60 pounds, use installation lift equipment, climb ladders, and work with power tools. Overtime may be required. Work is conducted in a fast‑paced, rapidly changing environment that demands stress management and professional collaboration.

Benefits

Competitive hourly wage, full benefits package including medical, dental, vision, life insurance, and company‑matching 401(k) plan.

Location

Fort Worth, Texas