IS Specialist

ABB Inc.; Flowery Branch (GA); On-site; USD 60,000 - 85,000; Full time

Job summary

ABB is seeking an IT Support Specialist to back the Flowery Branch plant's information systems and operations. You will provide frontline IT support, deploy and maintain IT infrastructure, and act as the local IT liaison with internal teams to meet operational needs.

You will contribute to operational excellence and continuous improvement initiatives in a manufacturing environment, reporting to the Engineering Manager. This is an onsite role in Flowery Branch, GA.

Qualifications

• Bachelor's Degree with 2+ years OR Associate's Degree with 4+ years experience in IT infrastructure, including servers, networks, printer systems, and enterprise application environments.
• Proficiency with Microsoft Windows operating systems and Microsoft 365/Office applications.
• Experience with ERP and manufacturing systems preferred, including SAP/BUS, engineering design applications, and quality management software.
• Demonstrated analytical, troubleshooting, and root-cause problem-solving skills in a complex technical environment.
• Highly self-motivated, adaptable, and detail-oriented professional with strong organizational, communication, and cross-functional collaboration skills, committed to accuracy, follow-through, and effective teamwork in a manufacturing environment.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

Responsibilities

• Provide frontline IT support for plant operations across manufacturing, engineering, quality, maintenance, and business functions.
• Deploy, maintain, and troubleshoot IT infrastructure, including desktops, laptops, tablets, peripherals, network equipment, virtual servers, data backups, and telephony systems.
• Serve as the local IT liaison, coordinating with internal support teams, managing technology procurement, and recommending hardware and software improvements.
• Support operational excellence and continuous improvement initiatives, contributing to Lean Flex Flow programs and ensuring reliable, secure, and efficient technology services for the facility.

Skills

Frontline IT support

Windows/365

Analytical thinking

Cross-functional collaboration

US work authorization

Education

Bachelor's or Associate in IT

Tools

SAP/BUS

ERP systems

Engineering design apps

Quality management software

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Engineering Manager

The work model for the role is:

Onsite #LI-Onsite

Your role and responsibilities:

Assist the Plant Network Analyst in supporting all local Information Technology (IT) functions for the Flowery Branch, GA facility, ensuring reliable operation of computer systems, networks, servers, telecommunications, and end-user technologies that support manufacturing and business operations.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

You will be mainly accountable for:

• Provide frontline IT support for plant operations, resolving hardware, software, network, and user issues across manufacturing, engineering, quality, maintenance, and business functions.
• Deploy, maintain, and troubleshoot IT infrastructure, including desktops, laptops, tablets, peripherals, network equipment, virtual servers, data backups, and telephony systems.
• Serve as the local IT liaison, coordinating with internal support teams, managing technology procurement, and recommending hardware and software improvements to meet operational needs.
• Support operational excellence and continuous improvement initiatives, contributing to Lean Flex Flow programs and ensuring reliable, secure, and efficient technology services for the facility.

Qualifications for the role:

• Bachelor's Degree with 2+ years OR Associate's Degree with 4+ years experience in IT infrastructure, including servers, networks, printer systems, and enterprise application environments.
• Proficiency with Microsoft Windows operating systems and Microsoft 365/Office applications.
• Experience with ERP and manufacturing systems preferred, including SAP/BUS, engineering design applications, and quality management software.
• Demonstrated analytical, troubleshooting, and root-cause problem-solving skills in a complex technical environment.
• Highly self-motivated, adaptable, and detail-oriented professional with strong organizational, communication, and cross-functional collaboration skills, committed to accuracy, follow-through, and effective teamwork in a manufacturing environment.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

More about us:

ABB's NEMA Motors Division is the global leading electric NEMA motors manufacturer. With more than 4,500 employees across the globe and seven manufacturing locations that produce more than 1.6 million motors every year, the division powers its customers from many industries with safe, reliable energy-efficient and effective solutions. NEMA Motors Division is a trusted leader with the shortest lead time and the broadest modularized product offering.

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affiantive Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affiantive Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

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#RunwithABB

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Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?