IS Specialist

USTBC ABB Installation Products Inc.; Flowery Branch (GA); On-site; USD 75,000 - 95,000; Full time

Job summary

ABB is seeking an IT professional to support the Flowery Branch, GA facility. You will provide frontline IT support for plant operations, including hardware, software, and network issues, while deploying and maintaining IT infrastructure.

You will collaborate with internal teams, manage technology procurement, and contribute to Lean initiatives to ensure secure and efficient services for manufacturing operations. US work authorization is required.

Qualifications

• Bachelor's degree with 2+ years or Associate's with 4+ years in IT infrastructure.
• Proficiency with Windows OS and Microsoft 365/Office applications.
• Experience with ERP/manufacturing systems, incl. SAP/BUS and QA software.
• Strong analytical, troubleshooting, and root-cause problem-solving skills.
• Self-motivated, adaptable, and detail-oriented with cross-functional collaboration in manufacturing.
• Authorized to work in the United States.

Responsibilities

• Provide frontline IT support for plant operations, resolving hardware, software, network, and user issues.
• Deploy, maintain, and troubleshoot IT infrastructure including desktops, laptops, tablets, peripherals, network equipment, servers, data backups, and telephony systems.
• Serve as the local IT liaison, coordinating with internal support teams, managing technology procurement, and recommending hardware and software improvements.
• Support operational excellence and Lean initiatives to ensure reliable, secure, and efficient technology services for the facility.

Skills

Windows & MS 365

IT infrastructure

Troubleshooting

Cross-functional collaboration

ERP systems

Work authorization US

Education

Bachelor's Degree in IT

Associate's Degree in IT

Tools

SAP/BUS

Manufacturing ERP

Office 365

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Engineering Manager

The work model for the role is:

Onsite #LI-Onsite

Your role and responsibilities:

Assist the Plant Network Analyst in supporting all local Information Technology (IT) functions for the Flowery Branch, GA facility, ensuring reliable operation of computer systems, networks, servers, telecommunications, and end-user technologies that support manufacturing and business operations.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

You will be mainly accountable for:

• Provide frontline IT support for plant operations , resolving hardware, software, network, and user issues across manufacturing, engineering, quality, maintenance, and business functions.
• Deploy, maintain, and troubleshoot IT infrastructure, including desktops, laptops, tablets, peripherals, network equipment, virtual servers, data backups, and telephony systems.
• Serve as the local IT liaison, coordinating with internal support teams, managing technology procurement, and recommending hardware and software improvements to meet operational needs.
• Support operational excellence and continuous improvement initiatives, contributing to Lean Flex Flow programs and ensuring reliable, secure, and efficient technology services for the facility.

Qualifications for the role:

• Bachelor's Degree with 2+ years OR Associate's Degree with 4+ years experience in IT infrastructure, including servers, networks, printer systems, and enterprise application environments.
• Proficiency with Microsoft Windows operating systems and Microsoft 365/Office applications.
• Experience with ERP and manufacturing systems preferred, including SAP/BUS, engineering design applications, and quality management software.
• Demonstrated analytical, troubleshooting, and root-cause problem-solving skills in a complex technical environment.
• Highly self-motivated, adaptable, and detail-oriented professional with strong organizational, communication, and cross-functional collaboration skills, committed to accuracy, follow-through, and effective teamwork in a manufacturing environment.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

More about us:

ABB's NEMA Motors Division is the global leading electric NEMA motors manufacturer. With more than 4,500 employees across the globe and seven manufacturing locations that produce more than 1.6 million motors every year, the division powers its customers from many industries with safe, reliable energy-efficient and effective solutions. NEMA Motors Division is a trusted leader with the shortest lead time and the broadest modularized product offering.

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affimative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affimative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail] . Resumes and applications will not be accepted in this manner.