IS Coordinator

University of Alaska; Anchorage (AK); On-site; USD 60,000 - 84,000; Full time

Benefits offered by this job

Competitive salary

Full employee benefits package

Retirement options

Annual leave

12 paid holidays per year

Tuition waivers for employees and its

Affordable medical, dental and vision

coverage

Job summary

The University of Alaska is seeking an IS Coordinator to lead a Tech team focused on supporting professional training coordinators across Alaska. The ideal candidate will have strong information technology skills and experience managing technology interventions during training sessions.

This full-time position offers a competitive salary according to the UA Staff Salary Schedule, Grade 80, along with a comprehensive benefits package including retirement options and health coverage.

Qualifications

• 3 years of experience in relevant field or equivalent training.
• Experience with non-credit registration and learning management systems.

Responsibilities

• Lead a Tech team supporting training coordinators.
• Oversee non-credit class registration and course construction.
• Provide customer service and problem-solving support for users.

Skills

Information technology understanding

Problem-solving skills

Interpersonal skills

Communication skills

Adaptability to new technology

Education

Bachelor's degree in Information Technology or related field

Job description

About the Role

As an IS Coordinator with the Center for Human Development's disabilities services workforce training programs, you will lead a Tech team that supports professional Training Coordinators to deliver distance and in-person training opportunities and annual conferences throughout Alaska, oversee non-credit class registration and course “shell” construction and provide customer service and problem-solving skills to assist participant/users to access training opportunities.

A successful candidate will possess solid information technologies understanding with problem solving skills; experience and knowledge of multiple systems and how they relate to one another in regard to non-credit registration and learning management systems; have strong interpersonal/customer service, and communication skills in different environments like supporting in-person training sessions and conferences; using phone, email and zoom formats; abilities to adapt and adopt new technologies/software as needed to support training program; and an ability to work well and lead Tech team and track multiple projects.

Must be able and willing to travel within Alaska as the IS Coordinator would be expected to support trainers with technology in other areas across the state.

Minimum Qualifications

Bachelor's degree in a relevant field (i.e. Information Technology, Education or other related field) and 3 years' experience, or an equivalent combination of training and experience.

Position Details

This position is located on the University of Alaska campus in Anchorage.

Must be able and willing to travel within Alaska as the IS Coordinator would be expected to support trainers with technology in other areas across the state.

This is a full-time, term-funded, exempt staff position complete with both a competitive salary and full employee benefits package.

• competitive salary


• full employee benefits package


• retirement options


• annual leave


• 12 paid holidays per year


• tuition waivers for employees and family members


• affordable medical, dental and vision care coverage


• New hires will be placed on the UA Staff Salary Schedule, Grade 80, based on education and experience.

UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage.

We review applications on a rolling basis. Because we may close the posting once a sufficient pool of qualified candidates is established, we encourage early submission. Please note that once a viable pool is identified, further applications may not be reviewed.

Additional Information

This position is part of a bargaining unit represented by the Coalition of Alaska University Staff for Equity (CAUSE)-UAW.

This is a term-funded position reviewed annually for contract renewal at the University's discretion.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.