IS Business Applications Analyst (Hospital Billing)

Nemours; Wilmington (DE); Remote; USD 60,000 - 95,000; Full time

Job summary

An established industry player is looking for an IS Business Applications Analyst to join their innovative healthcare team. This remote position focuses on supporting Epic's Hospital Billing Application and enhancing the efficiency of business and clinical applications. The role involves direct user support, workflow analysis, and project management, contributing to the strategic mission of improving healthcare delivery. If you're passionate about technology and healthcare, this opportunity offers a chance to make a significant impact while advancing your career in a dynamic environment.

Qualifications

• 4-year degree or 2-year degree with equivalent experience required.
• 3-5 years of experience in healthcare applications required.

Responsibilities

• Provide direct support to end users for IS business and clinical applications.
• Conduct workflow analysis and assist in configuring healthcare applications.

Skills

Hospital Billing Experience

Epic Application Support

Workflow Analysis

Project Management

Software and Application Knowledge

Education

4 Year Degree

2 Year Degree with Equivalent Experience

Tools

Service Now

Job description

Nemours is seeking an IS Business Applications Analyst (Hospital Billing) to join our Nemours Children's Health team.

This is a Remote position supporting Epic's Hospital Billing Application. Hospital billing experience preferred. Epic application support experience preferred.

This position is responsiblefor providing direct support to end users in the efficient and accurate utilization of IS business and clinical applications, and the electronic medical record. Analysts participate in building, testing, and validating new functionality and engaging in custom configuration activities. Analysts perform in-depth analyses of workflows, data collection, report details and other technical issues associated with healthcare applications. The Analyst should have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users. The role of this position includes acting as a change agent, educator, and resource in advancing the strategic mission of Nemours, while advancing knowledge and avoidance of data systems risks.

Collaborates with senior management to plan, implement and evaluate the effectiveness of systems and services. Identifies and coordinates system updates, changes and enhancements to support clinical information and meet business needs, while maintaining system and data integrity. Facilitate the installation and implementation of hardware equipment between IT, patient care, and business process teams. Prepares charts and diagrams to assist in problem analysis and submits recommendations for solutions. Manages and co-ordinates team tasks. Facilitate the maintenance of issue lists, documentation, meeting minutes, agendas, and weekly status reports to appropriate Leadership.

• Achieve and maintain application specific certification in accordance with vendor requirements.
• Provide site specific, on call support and first line support to end users with the goal of enhancing and elevating proficiency in the use of the IS business and clinical applications, and the electronic medical record.
• Conduct workflow analysis and assess need for workflow redesign and process improvement.
• Assist in configuring healthcare applications to meet the requirements of end userswhile maintaining and promoting enterprise standards.
• Participate in the evaluation, testing and validation of new release and upgrade functionality.
• Develop project management skills and utilize project management methodology in daily work to ensure achievement of project goals. May lead projects impacting multiple teams.
• Facilitate change and employ change management methods in advancing innovation, technology, and decision support.
• Respond to assigned Service Now tickets within the defined timeframes.

Job Requirements

• Preferred 4 year degree ORa 2 year degree with equivalent experience required.
• Minimum of three (3) to five (5) years experience required.
• Strong software and application knowledge.
• Prior clinical and electronic medical record experience.
• Applications specific certifications as required.
• Project Management experience preferred.
• May need to travel to Nemours sites as needed.
• Hospital billing experience preferred. Epic application support experience preferred.

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