Position Overview
The Service Technician performs maintenance, preventive maintenance, and minor repairs to equipment in a safe and professional manner under supervision. Delivering a high level of customer service and ensuring reliable operation of irrigation systems and farm equipment. The goal is to drive service success that improves customer satisfaction, maximizes retention, and supports farm productivity.
Responsibilities
Field Service & Repairs
- Provide service and customer support during field visits or dispatches
- Diagnose errors or technical problems and determine proper solutions
- Comprehend customer requirements and make appropriate recommendations/briefings
- Mechanically inclined ability
- Ability to troubleshoot, test, repair, and service technical equipment
- Manage all on-site installation, repair, maintenance, and test tasks
- Ability to work flexible shifts and adapt to changing work schedules
- Ability to work long hours outdoors and occasional Saturdays
Communication
- Produce timely and detailed service reports
- Basic verbal and written communication skills
- Basic knowledge of company computer systems
Equipment & Safety
- Good working knowledge of tools
- Basic mechanical aptitude
- Basic understanding of schematics and diagrams
- Basic knowledge of diagnostic equipment
- Operate vehicles safely and use field automation systems
- Must supply personal (common) hand tools; company provides power tools and take-home utility truck
Qualifications
- High school diploma or equivalent
- 2+ years of service technician or outdoor labor experience preferred
- Mechanical aptitude and tool knowledge
- Basic understanding of schematics and diagnostic equipment
- Familiarity with mobile tools and company systems
- Full-time, Monday–Friday, Overtime, and Occasional weekends
- 401(k), 401(k) matching, Health Insurance, Paid Time Off
Location: Based in New Jersey, service area extends into Pennsylvania, New York, Maryland, and Delaware. Technicians get to work with a range of equipment and farm operations across the region, keeping the work diverse and engaging.
Company Equipment: We’re looking for mechanically inclined, self-motivated individuals who take pride in their work and are eager to learn. Training is provided to ensure every technician feels confident and prepared in the field. Technicians receive company power tools and a take-home utility truck to help manage their projects in the field.
Benefits: 401(k), 401(k) matching, Health Insurance, Paid Time Off