IRIS Consultant & Care Coordination Specialist

Lutheran Social Services of WI & Upper MI; Altoona (WI); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

10 Paid Holidays

Mileage Reimbursement

403(b) Retirement Plan

Employee Assistance Program (EAP)

Early Wage Access

Service Awards

PSLF Eligible Employer

Job summary

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a compassionate IRIS Consultant to support adults, older adults, and individuals with disabilities through Wisconsin’s IRIS program. This hybrid, full-time role emphasizes case management, care coordination, and self-determined services in Eau Claire/Chippewa and surrounding areas.

You will build relationships, coordinate services, and promote independence while meeting health and safety goals.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, Counseling, Sociology, Special Education, Nursing, Rehabilitation Services, Healthcare Administration, or related field.
• Four (4) or more years of direct experience serving older adults or individuals with disabilities.
• Current IRIS Consultant in good standing with a Wisconsin DHS-approved exemption.

Responsibilities

• Develop and maintain trusted relationships with IRIS participants.
• Assist participants in creating and updating individualized IRIS Support and Services Plans.
• Conduct monthly participant contacts and required quarterly in-person visits.
• Promote participant choice, self-direction, independence, and community inclusion.
• Monitor participant health, safety, and program outcomes.
• Educate participants about IRIS enrollment requirements, eligibility, and available resources.
• Collaborate with ADRCs, healthcare providers, community organizations, and service providers.
• Maintain accurate and timely case documentation within required systems.
• Complete documentation within established compliance standards and timelines.
• Assist with annual Long-Term Care Functional Screens when applicable.
• Work independently while collaborating with an interdisciplinary support team.

Job description

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a compassionate IRIS Consultant to support adults, older adults, and individuals with disabilities through Wisconsin’s IRIS program. This hybrid, full-time role emphasizes case management, care coordination, and self-determined services in Eau Claire/Chippewa and surrounding areas.

You will build relationships, coordinate services, and promote independence while meeting health and safety goals.