IRIS Consultant

Upper Michigan, Inc.; Waukesha (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness (PSLF)

Mileage Reimbursement

Paid Time Off

10 Paid Holidays

403B Retirement Contribution

Calm Wellness App – Premium Access

Early Earned Wage Access (UKG Wallet)

Employee Assistance Program

Service Awards & Recognition

Job summary

Lutheran Social Services of Wisconsin and Upper Michigan's GROWING Connection's program seeks an IRIS Consultant to empower participants to live independently. The role supports autonomy, health, and long-term care navigation, traveling across Milwaukee and surrounding counties.

You will build relationships, develop IRIS Plans, and maintain regular contact with participants while collaborating with the ICA team to ensure meaningful, client-directed lives.

Qualifications

• Requires Bachelor’s Degree in a related field or equivalent experience across social services.
• 4+ years of direct experience in social services with seniors or individuals with disabilities or current IRIS Consultant in good standing.
• Bilingual abilities are a plus and valued.

Responsibilities

• Build trusting relationships with participants.
• Assist in developing IRIS Support and Services Plans.
• Maintain monthly contact and quarterly visits.
• Help participants understand and maintain IRIS eligibility.
• Connect with local agencies and ADRCs to expand service options.
• Document all contacts and visits in required systems within 2 business days.
• May conduct annual Long-Term Care Functional Screens.
• Work independently while collaborating with a supportive ICA team.
• Support PSLF eligibility and navigating PSLF.
• Mileage reimbursement and other benefits as described in program materials.

Skills

Bilingual

Autonomy

Digital literacy

Knowledge of community resources

Education

Bachelor’s degree in social work, psychology, human services, counseling, nursing, special education or related field

4+ years of direct experience in social services with seniors or individuals with disabilities

Current IRIS Consultant in good standing with DHS exemption

Job description

Travel Required (30–50%). Benefit Eligible.

Are you passionate about empowering others to live independently and direct their own care? Join Lutheran Social Services of Wisconsin and Upper Michigan's GROWING Connection's program as an IRIS Consultant and help individuals shape meaningful lives with IRIS (Include, Respect, I Self-Direct).

As part of our ICA Team, you’ll work in a social services capacity to support participants in maintaining autonomy, ensuring health and safety, and navigating long‑term care services. This role will be based out of the Milwaukee area, and will also travel into surrounding areas including Waukesha, Ozaukee, Washington, and Fond du Lac counties.

What You’ll Do

• Build trusting relationships with participants
• Assist in developing IRIS Support and Services Plans
• Maintain monthly contact and quarterly visits
• Help participants understand and maintain IRIS eligibility
• Connect with local agencies and ADRCs to expand service options
• Document all contacts and visits in required systems within 2 business days
• May conduct annual Long-Term Care Functional Screens
• Work independently while collaborating with a supportive ICA team
• Public Service Loan Forgiveness (PSLF) eligibility + support navigating PSLF
• Flex Spending (Health & Dependent Care)
• Mileage Reimbursement
• Paid Time Off + 10 Paid Holidays
• 403B Retirement Contribution
• Calm Wellness App – Premium Access
• Early Earned Wage Access (UKG Wallet)
• Employee Assistance Program
• Service Awards & Recognition

Qualifications

• A minimum of a Bachelor’s Degree in social work, psychology, human services, counseling, nursing, special education or a related field and have a minimum of one year of supervised experience working with seniors and/or people living with disabilities; OR 4+ years of direct experience in social services with seniors or individuals with disabilities OR Current IRIS Consultant in good standing with DHS exemption
• Bilingual in Spanish, Hmong, Arabic, Russian, or other languages is a plus!
• Strong commitment to participant autonomy and meaningful living
• Comfortable with smartphones, tablets, and computer systems
• Knowledge of human behavior, social interaction, and community resources
• Willingness to serve diverse populations with respect and empathy

Requirements

• Valid driver’s license & reliable transportation
• Satisfactory driving record per LSS Driver Safety Procedure
• Ability to meet LSS auto insurance requirements

Ready to make a difference? Apply today and help individuals lead empowered, self‑directed lives through the IRIS Program!

LSS is an Equal Opportunity Employer (EOE).

Education

Bachelor Degree or better in Hum. Serv. or Related Field.

Licenses & Certifications

Driver's License.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.