IRD Waithelp* (Part Time)

Mauna Kea Beach Hotel

Waimea (HI)

On-site

USD 35,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Medical, drug, vision, and dental care
Life insurance
Paid vacation and sick leave
Dining and golf discounts

Job summary

A hospitality resort in Hawaii is looking for a Room Service Waithelp. This role involves ensuring food and beverage orders are accurate, timely delivery to guests, and maintaining cleanliness of service areas. Key duties include checking food quality, greeting guests warmly, and managing inventory. Applicants must be at least 21 years old to serve alcoholic beverages and must communicate effectively. The job may require flexibility in working hours and involves both indoor and outdoor conditions.

Qualifications

  • Must be at least 21 years of age to serve alcoholic beverages.
  • Ability to communicate verbally with guests and over the phone.
  • Department of Health TB test clearance required.

Responsibilities

  • Check all food and beverage items to ensure accuracy and quality.
  • Deliver food and drinks to guests in a timely and personable manner.
  • Maintain cleanliness of carts, trays, and equipment.

Job description

Job Description

Posted Monday, April 13, 2026 at 4:00 PM

Aloha and Welcome! Thank you for your interest in employment opportunities with Mauna Kea Resort. We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to industry-competitive salaries, team member recognition programs, and training and career opportunities, we also offer the following benefits: medical,drug, vision, and dental care, life insurance, paid vacation and sick leave, dining, and golf discounts, and more.

At Mauna Kea Resort,we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.

Band 1U

IRD Waithelp*

Primary Responsibilities
  • Check all food and beverage items, garnishes and condiments, etc. to insure that the order is correct, fresh and properly prepared and presented.
  • Ensure china, glassware, flatware and linen are clean and in proper conditions to be used for service.
  • Deliver food and beverage in a timely manner, greet guests in a warm and friend manner, personalizing the service.
  • Set-up food and beverage orders according to standards; present checks according to procedures.
  • Does follow-up service in picking up orders from rooms; retrieve dirty dishes and trays.
  • Responsible for the cleanliness of the carts, trays and equipment.
  • Perform side duties; keep work area clean and orderly.
  • Transport dirty dishes, glassware, linen, etc. to dishwashing area.
  • Properly secure all areas as required.
  • Deliver resort or group amenities.
  • Report any unauthorized or suspicious persons on guest room floors to security.
Other Duties
  • Answer telephone and take food and beverage orders if needed.
  • Maintain the par stock inventory of all items.
  • Pick-up and stock linen and other supplies.
Working Conditions
  • Indoors in the room service department
  • Outdoors, transporting the food from the kitchen to the guest room.
Work Hours
  • Ability to work hours designated by the restaurant manager. Room Service is available 16 to 24 hours per day.
  • May be scheduled more than 40 hours or 5 days in a week, depending upon business and available staffing.
  • Days off may vary.
Equipment Use
  • Ability to use the resort’s POS system to relieve Room Service Captain
  • Able to use a telephone to take food and beverage orders.
  • Coffee makers, toasters, room service cart, wine key
Mental and Physical Demands
  • Able to stand and walk during most of shift.
  • Able push and pull room service cart with food and beverage.
  • Able to carry trays with up to 10 lbs
Communication Demands
  • Must have the ability to communicate verbally with guests.
  • Ability to communicate over the phone.
  • Department of Health TB test clearance.
  • Must be at least 21 years of age to serve alcoholic beverage.
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