IPL Meter Reading - Utility Meter Reader B

City of Independence, Missouri; Missouri; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team in a role that combines outdoor work with customer interaction! As a Utility Meter Reader, you will be responsible for reading electric and water meters, ensuring accurate consumption records, and inspecting for any irregularities. This position requires a valid driver's license and the ability to traverse various routes, often in challenging weather conditions. If you enjoy working outdoors and have a knack for customer service, this opportunity with a forward-thinking city is perfect for you. Apply now and make a difference in your community!

Qualifications

• Valid driver’s license and proof of insurance required.
• Must complete NIMS level training within first six months.

Responsibilities

• Reads and records meter readings on assigned routes.
• Inspects meters for defects and reports findings.
• Handles customer inquiries and complaints courteously.

Skills

Arithmetic calculations

Customer service

Meter reading equipment operation

Map reading

Education

High school diploma or equivalent

Tools

Hand-held computers

Mobile radio equipment

Job description

IPL Meter Reading - Utility Meter Reader B

City of Independence - Service Center, Independence, Missouri, United States of America

Job Description

Posted Thursday, January 30, 2025 at 6:00 AM | Expires Friday, February 7, 2025 at 5:59 AM

Reads electric and water consumption meters on various assigned routes. Locates and uncovers meters as necessary; uses keys to enter private property. Records consumption by entering meter readings into hand-held computers. Inspects meters and connections for defects, irregularities, malfunctions, tampering and/or unauthorized connections; reports meter defects, hazards, or related findings to proper authority by completing required work orders for service or customer service notices. Assists in re-reading meters to check the accuracy of earlier readings. Restructures routes to read meters in sequence. Resolves and/or refers public inquiries and complaints. Properly cares for all tools, materials, and equipment. Performs related duties.

Minimum Qualifications

High school diploma or equivalent. Must possess a valid driver’s license, provide own transportation, and furnish proof of required insurance coverage. Must complete required NIMS level training within first six months of hire.

Knowledge, Skills, Abilities

Ability to perform simple arithmetic calculations quickly and accurately; operate meter reading and mobile radio equipment; read and interpret street maps and valve plot books. Must be able to understand and communicate policies, procedures, and services, referring customers to other information sources as required. Ability to handle customer contacts with courtesy and respect for the customer and the customer’s property.

Physical Demands

Ability to traverse meter routes on foot for long periods of time. Continued kneeling, stooping, and crouching to read meters located in meter wells and pits. Ability to climb in and out of confined spaces. Ability to bend and lift 75 lbs. plus or minus 25 lbs. Vision sufficient to read meters from distances of 3 to 10 feet away.

Typical Working Conditions

Outdoor conditions of extreme heat and cold and varying weather.

Contact with Others

Extensive contact with customers where explanatory or interpretive information is exchanged, gathered, or presented.

Drug testing and Physical Abilities Testing may be required for further consideration on this position.

IBEW-Power and Light Bargaining Unit position.

Position open until 2/6/2025

EQUAL OPPORTUNITY EMPLOYER – BILINGUAL SKILLS PREFERRED