IP Ops Engineer I

Optimum; Tyler (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Optimum is seeking a motivated network engineer to manage and optimize the company’s fiber-based network in Tyler, TX. The role requires hands-on configuration and installation of switches, routers, and related gear across data centers and customer premises.

You will deploy new IP services, validate network changes, and produce detailed designs and documentation. The position includes on-call duties and the ability to work with cross-functional teams to meet performance goals.

Qualifications

• 2 years of IP engineering experience including designing and maintaining network topologies.
• Strong troubleshooting and analytical thinking skills.
• Excellent interpersonal and communication abilities for cross-team collaboration.
• Must be able to use hand tools, power tools, and test equipment.

Responsibilities

• Perform configuration and installation of switches, routers, transceivers, fiber panels to ensure network reliability.
• Support deployment of new IP services and architectures through installation, configuration, testing, and documentation.
• Collaborate with change management for impact identification and network validation.
• Develop detailed network designs and specifications for fiber-based services.
• Participate in 24/7 on-call support to restore impaired services.

Skills

IP engineering

Networking protocols

TCP/UDP

Collaboration

Tools & test equipment

Education

BS/BA in Engineering/Computer Science

Cisco CCNA (preferred)

Tools

Cisco IOS

Network testing tools

Job description

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Location: Tyler, TX, US, 75703

Brand: Optimum

Requisition #: 12105

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

A qualified candidate will be self-motivated and able to be productive with minimal supervision. The candidate must be willing to work on multiple parallel projects with rapidly changing priorities and provide reports and updates as needed. The position will assure the overall performance of the Optimum network relative to established standards.

Responsibilities

• Performs selection, command line interface configuration, installation of switches, routers, optical transceivers, fiber jumpers, and fiber patch panels at various data centers and customer premises to ensure reliability and scaled expansion of the Optimum network.
• Supports deployments of new IP services, systems, applications, and architectures by completing installation, configuration, testing, and documentation tasks.
• Partners with change management for impact identification, network validation, MOP creation and execution of activities.
• Facilitates communications with employees and other departments by holding or attending meetings, preparing reports, and participating on tasks forces.
• Develops and executes detailed network designs and specifications for support of Optimum's fiber-based business services.
• Assist in the adherence to customer master service agreements and service level agreements and goals.
• Tests and validates functionality, management, and performance of voice, and data service activations supported by metro IP architectures.
• Participates in a 24/7 on call support in order to restore impaired services.
• Occasionally perform work overnight during scheduled maintenance windows.

Qualifications

• 2 years of experience working in: IP engineering - developing, authoring, and maintaining detailed network designs - troubleshooting and diagnostics experience - demonstrated problem solving and analytical thinking skills
• Excellent collaborative skills to work effectively with teams throughout organization
• In depth knowledge of the following protocols and Ethernet Technologies required: TCP, UDP, OSPF, VLANs, 802.1Q (VLAN tagging), SNMP, IPv4 and IPv6 subnetting
• Must have excellent interpersonal, written and oral communications, analytical and problem-solving skills
• Must be able to use small hand tools, power tools, and test equipment
• Must be able to drive a company vehicle, and lift objects up to 50 Lbs
• Preferred: BS/BA degree in related discipline (i.e., Engineering, Computer Science, or similar technical degree) and/or Cisco Certified Network Associate certification preferred
• Must possess and maintain a valid driver's license in good standing within the state of current residence

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.