IP Department Operations & Staffing Lead

Hallmark Aviation Services; Boston (MA); Hybrid; USD 154,000 - 192,000; Full time

Benefits offered by this job

Hybrid Schedule

Medical, dental, and vision insurance

401(k) with company match and profit‑“

Paid time off and holidays

Job summary

WilmerHale, a leading international law firm, seeks a dynamic leader to manage the Intellectual Property Department and IP Litigation Practice Group across offices. You will oversee staffing, professional development, and liaison with firm groups to ensure seamless operations.

The role emphasizes coaching, performance management, onboarding, and strategic project execution, with a hybrid schedule and broad business development support. A law firm background is essential.

Qualifications

• Minimum five years’ experience in professional services or legal environment preferred.
• Minimum three years’ management experience required.

Responsibilities

• Manage billable and pro bono work assignment and staffing for the IP Department and IP Litigation practice group across assigned offices, coordinating with Practice Management to address cross office needs.
• Align work assignments with attorney experience and professional development goals for counsel, senior associates, and associates.
• Coordinate reassignment of matters during attorney absences and assist with administration of extended leave policies.
• Coordinate the bi‑annual evaluation process in partnership with Legal Personnel, practice leadership, partner mentors, and the Practice Management team.
• Support onboarding and orientation for junior associates and lateral hires and collaborate on formal training programs with practice and professional development leaders.
• Coordinate with Development and Training team to plan and conduct formal training programs for counsel, senior associates, and associates.
• Assist department and practice leadership in addressing attorney personnel matters as needed.
• Assist in the implementation of Department and/or Practice Group strategic plans.
• Assist in the preparation of Department and Practice Group reporting, including monthly productivity reports for Department Leaders, Practice Group Leaders, the Management Committee, and the Chief Practice Management Officer.
• Coordinate Department and Practice Group level projects as assigned by the Intellectual Property Department Director.
• Provide administrative and operational support to the Intellectual Property Department and Intellectual Property Litigation Practice Group leaders in assigned office(s).
• Provide administrative and operational support to department leadership, including planning and follow up for meetings, retreats, and firmwide initiatives.
• Perform other duties as assigned.
• Support marketing and business development efforts, including pitches, RFPs, CLEs, lateral partner integration, and department events.
• Assist in the coordination of events involving members of the Departments as needed.
• Perform other duties as assigned
• Provides general management of Technology Specialist Program
• Provide Technology Specialists with assignments that provide appropriate professional development opportunities commensurate with experience.
• Coordinate reassignment of projects and assist in the administration of extended leaves.
• Conducts regular check-ins with Technology Specialist to review productivity and administrative issues.
• Provides general management of assigned Intellectual Property Paralegal group(s).
• In conjunction with the Intellectual Property Department Director and working closely with Human Resources responsible for the performance management of the assigned Intellectual Property Paralegal group(s), including but not limited to: ensuring the timely completion of Performance Reviews; responding to performance concerns and policy violations including violations to the time entry and in-office work policies.
• Conducts regular check-ins with Paralegals to review productivity and administrative issues; provide ongoing support and coaching, including regular status meetings; and addressing team resource needs and related process improvements to ensure efficiency in the delivery of paralegal services.
• Promotes effective collaboration between the Paralegals to support appropriate resource allocation including cross office staffing.
• Ensures goals set for the assigned Intellectual Property Paralegal group(s) are effectively and efficiently met.

Skills

Interpersonal skills

Project management

Multitasking

Problem solving

Communication skills

Discretion

Education

Bachelor's Degree

Job description

WilmerHale, a leading international law firm, seeks a dynamic leader to manage the Intellectual Property Department and IP Litigation Practice Group across offices. You will oversee staffing, professional development, and liaison with firm groups to ensure seamless operations.

The role emphasizes coaching, performance management, onboarding, and strategic project execution, with a hybrid schedule and broad business development support. A law firm background is essential.