IoT Sensor Ops & Automation Analyst

ChampionX

United States

On-site

USD 90,000 - 130,000

Full time

14 days+

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Job summary

ChampionX, now part of SLB, seeks a technical operations specialist to support sensors, IoT devices, and digital solutions across a large monitoring fleet. You will develop automation tools, troubleshoot device and API challenges, and coach users while ensuring data quality and reliability.

The role emphasizes cross‑functional collaboration and safety adherence. The candidate should have a Bachelor's in a technical field, 2+ years of relevant experience, and strong Python/SQL/JavaScript skills,

Qualifications

Bachelor's degree in Science, Engineering, Information Technology, Data Analytics, or a related technical discipline.
Minimum 2 years of relevant technical, product support, operations, or data analysis experience.
Experience troubleshooting technical systems, devices, software applications, or connectivity issues.
Experience working with customers, field personnel, or cross-functional operational teams.
Experience troubleshooting device, software, connectivity, and API-related issues.
Strong analytical and problem‑solving skills with the ability to identify root causes and drive issue resolution.
Experience supporting technical products, connected devices, sensors, or digital solutions.
Ability to interpret data, monitor performance metrics, and make operational recommendations.
Proficiency with LLMs, AI, and Automation Tools.
Demonstrated coding knowledge with experience in Python, SQL, and JavaScript.
Strong customer service and stakeholder management skills.
Excellent written and verbal communication skills.
Ability to manage multiple priorities in a fast‑paced, demand‑driven environment.
Experience creating and maintaining standard operating procedures (SOPs) and delivering user training.
Ability to work independently under general supervision and follow established processes and guidelines.
Commitment to safety and adherence to company safety procedures.

Responsibilities

Develop and maintain automation tools and workflow solutions using Python, APIs, LLMs, and data platforms to streamline processes, improve data accuracy, reduce manual effort, and enhance operational efficiency.
Serve as the primary point of contact for field personnel, customers, and internal stakeholders regarding sensor‑related questions, issues, and technical support.
Provide troubleshooting, user coaching, and issue resolution for sensor devices, software platforms, connectivity challenges, data transmission, and API integrations.
Support device commissioning, configuration, deployment, and ongoing maintenance while ensuring data quality and reliability across a fleet of 12,000+ monitoring devices.
Monitor device health, pump variance, dosage accuracy, and key performance indicators through exception‑based reporting and proactive performance analysis.
Develop and maintain Power BI dashboards, performance tracking tools, and reporting solutions to improve operational visibility and decision‑making.
Create and enhance Python‑based automation tools, workflow improvements, API integrations, and data management solutions to increase efficiency, scalability, and program performance.