IoT Process Engineer – Configuration & Quality

KORE Wireless; Village of Westbury (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

KORE Wireless in Westbury, NY is seeking a Process Engineer to develop, maintain, and improve configuration processes and work instructions for IoT device provisioning and deployment. You will create configuration workbooks, support manufacturing and operations, and drive quality through FAI, audits, and continuous improvement initiatives.

The role requires collaboration across Operations, Engineering, Quality, Supply Chain, and Customer Support to ensure scalable, compliant processes and smooth

Qualifications

• Bachelor's degree in Engineering, Manufacturing, or related field.
• 2–5 years of experience in process/ manufacturing/ quality engineering or technical operations.
• Experience with IoT devices or electronics manufacturing preferred.
• Knowledge of process documentation, work instructions, and manufacturing workflows.
• Familiarity with quality systems, audits, and FAI processes.

Responsibilities

• Develop, maintain, and optimize configuration workbooks and work instructions for IoT device provisioning and deployment.
• Translate product requirements into operational procedures and configuration workflows.
• Support configuration activities including firmware loading, SIM provisioning, network setup, labeling, serialization, and customer-specific programming.
• Collaborate with Engineering and Product teams to implement NPI and process changes.
• Identify opportunities to improve configuration efficiency and reduce errors.

Skills

Process optimization

Documentation

Root cause analysis

Cross-functional collaboration

Quality systems

Data analysis

Problem-solving

Lean manufacturing

Education

Bachelor's degree in Engineering

Tools

ERP/MES systems

Job description

KORE Wireless in Westbury, NY is seeking a Process Engineer to develop, maintain, and improve configuration processes and work instructions for IoT device provisioning and deployment. You will create configuration workbooks, support manufacturing and operations, and drive quality through FAI, audits, and continuous improvement initiatives.

The role requires collaboration across Operations, Engineering, Quality, Supply Chain, and Customer Support to ensure scalable, compliant processes and smooth