ION Trading Support Analyst

Talan; New York (NY); Hybrid; USD 100,000 - 160,000; Full time

Benefits offered by this job

401(k) retirement plan with company matching

15 days paid vacation per year

Health, dental, and vision insurance

Paid holidays and sick days

Job summary

A global consulting and technology firm is seeking an E-Trade Application Support Analyst in Midtown Manhattan. The role involves troubleshooting trading operations, monitoring application data, and collaborating with teams. Ideal candidates should have a background in Computer Science or related fields with 3+ years of relevant experience and knowledge of ION Trading systems. This position offers a hybrid work model, competitive salary, and benefits including a 401(k) plan.

Qualifications

• Min 3+ years of experience in a production support role.
• Practical understanding of trading application criticality.
• High motivation to learn in a complex environment.

Responsibilities

• Troubleshoot and resolve production issues affecting trading operations.
• Work closely with various teams for system integration.
• Monitor application state and data correctness.

Skills

Troubleshooting

ION Trading systems knowledge

Understanding fixed income and FX products

Team collaboration

Adaptability

Education

Bachelor degree in Computer Science, Engineering, Finance or Quantitative Finance

Job description

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With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation. We’re proud to be a Certified Great Place to Work and are on track to reach €1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful: Positive Innovation—leveraging technology to benefit people and society.

Join us and be part of meaningful change!

Job Description

Location: Midtown Manhattan, NYC (Hybrid – at least 3 days onsite/week)

Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B).

Our client, a leading international bank, is seeking an E-Trade Application Support Analyst.

The team is responsible for supporting globally the ION platform. The key focus is to provide BAU production support issues/user inquiries and align processes and procedures with the global support teams: to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses.

Role and responsibilities

• Troubleshoot and resolve production issues affecting trading operations.
• Work closely with various teams to support seamless integration across systems.
• Monitor application state and input/output data correctness throughout the day, hand-over with follow-the-sun support teams
• Ensure that all application support logs are fit for purpose

Qualifications

• Bachelor degree in Computer science, Engineering, Finance or Quantitative finance
• Candidates must have relevant experience in a similar role. They must be experienced in providing support as part of a team, and have practical understanding of the criticality of trading applications.
• Min 3+ years of relevant experience
• Good Knowledge of ION Trading systems, fixed income, and FX products.
• High motivation to learn a huge and complex environment

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• The salary range for this role is US$100,000 - US$160,000. We can also work on C2C.
• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 8 paid holidays + 5 sick days + 2 personal days per year
• ️ ????Company health, dental, and vision insurance plans + FSA
• ????Voluntary STD and LTD

All your information will be kept confidential according to EEO guidelines.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Software Development and IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Disability insurance

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