IOD Pharmacy Technician

222 Cardinal Health 110, LLC; Middleburg Heights (OH); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking an IOD Pharmacy Technician to support Southwest Urology in Middleburg Heights, OH. You will prepare, package, and dispense medications to patients, track prescriptions, and assist with claims and prior authorizations.

Location is on-site at Southwest Urology. The role requires 1–2 years of experience, a high school diploma or GED, and preferably PTCB certification, with strong customer service and verbal communication skills.

Qualifications

• 1–2 years of experience in pharmacy or related field preferred.
• High School Diploma or GED or equivalent work experience preferred.
• PTCB certification preferred.
• Knowledge of computer/telephone support in a health care setting preferred.
• Strong customer service background in health care preferred.
• Excellent verbal communication skills preferred.
• Proficient with computer processing functions and office equipment.
• Ability to manage and prioritize multiple tasks.

Responsibilities

• Accurately track prescriptions written by physicians.
• Maintain a daily log of all prescriptions dispensed.
• Supervise and monitor prescriptions to ensure compliant e-prescribing.
• Greet patients and explain the system, confirming patient information.
• Offer physician dispensing or e-prescriptions to a pharmacy of choice.
• Submit accurate patient information for claims and confirm proper capture.
• Coordinate with insurers to obtain prior authorizations for physician-dispensed medications.
• Follow up on submitted authorization requests as needed.
• Other duties as assigned.

Skills

Customer service

Verbal communication

Computer literacy

Multitasking

Healthcare environment experience

Education

High School Diploma or GED

PTCB certification

Job description

What Specialty Pharmacy contributes to Cardinal Health Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers. The IOD (In Office Dispensing) Pharmacy Technician is responsible for preparing, packaging, and dispensing medications directly to patients at Southwest Urology in Middleburg Heights, OH.

Responsibilities

• Accurately tracks all prescriptions that are written by physicians.
• Keeps an accurate daily log of all prescriptions dispensed.
• Effectively supervises and monitors all prescriptions written in the facility, ensuring a qualified E‑prescribing system has been adopted and every prescription is written in compliance with Medicare guidelines.
• Greets patients at the IOD window and explains the system and confirms patient information on file.
• Provides patients with a choice of physician dispensing, when possible, or e‑prescription to a pharmacy of their choice.
• Ensures accurate patient information is submitted for claim and confirms proper claim has been captured.
• Effectively works with insurance companies, obtaining prior authorization for physician dispensing medication claims that are rejected.
• Follows up on submitted authorization requests as needed.
• Other duties as assigned.

Location Southwest Urology 6900 Pearl Road Middleburg Heights, OH 44130

Qualifications 1-2 years of experience, preferred High School Diploma, GED or equivalent work experience, preferred Pharmacy Technician Certification PTCB certification, preferred Knowledge of computer/telephone support, preferably in a health care environment, preferred Strong customer service background, preferably in health care environment, preferred Excellent verbal communication skills, preferred Competence with computer processing functions and other standard office equipment, preferred Ability to manage and prioritize multiple tasks, preferred

What is expected of you and others at this level

• Applies acquired knowledge and skills to complete standard tasks
• Readily learns and applies new information and methods to work in assigned area
• Maintains appropriate licenses, training and certifications
• Works on routine assignments that require some problem resolution
• Works within clearly defined standard operating procedures and/or scientific methods
• Adheres to all quality guidelines
• Works under moderate degree of supervision
• Work typically involves regular review of output by work lead or supervisor
• Refers complex unusual problems to supervisor

Anticipated hourly range: $19.70 per hour - $28.10 per hour

Bonus eligible: No

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 12/28/2026

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.