IOC Receiving Clerk

Los Angeles Regional Food Bank; California (MO); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision coverage

403(b) retirement plan

Job summary

Los Angeles Regional Food Bank is seeking a Full Time IOC Receiving Clerk in City of Industry, CA. You will verify incoming products against documents, ensure quality, and assign items to correct warehouse facilities. Strong communication and data-entry skills are essential for accurate order processing and inventory control.

The role requires the ability to work in a freezer/cooler/dry environment and collaborate across departments to support timely receiving and distribution.

Qualifications

• High school diploma or equivalent required.
• Experience in quality control in warehouse/distribution preferred.
• 2-3 years in a receiving warehouse environment with at least 1 year as Inventory Control Clerk.
• Strong communication and customer service skills.
• Proficient in data entry and common software applications.

Responsibilities

• Serve as a responsive customer service liaison with all registered agencies for accurate order placement.
• Handle calls and provide agency information, coordinate delivery or pick-up dates, and assist IOC desk staff.
• Process agency orders and prepare accurate invoices using Navision.
• Verify receiving documents for accuracy and integrity to support receiving operations.

Skills

Strong communication

Customer service

Data entry

Microsoft Office

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical City of Industry, CA, US

Salary Range: $21.00 To $24.00 Hourly

SUPERVISOR: Inventory Control Manager

STATUS: Hourly/Non-Exempt

PAY RANGE: $21.00 - $24.00 Hourly

The base pay offered will consider internal equity and may vary based on the candidate’s job-related knowledge, skills, experience, and other factors.

The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees.

ESSENTIAL FUNCTIONS

The IOC Receiving Clerk is responsible for confirming that the received products match the accompanying documents, including the Bill of Lading, Purchase Orders, and Donor Orders. They perform quality assurance duties and check the integrity of the products. This includes verifying code dates and assessing the nutritional content of received items. Additionally, they inspect inbound fresh produce for issues such as infestation or mold. The clerk also ensures that products are properly assigned to the appropriate warehouse facilities, both on-site and off-site.

WHAT YOU'LL DO

Deliver Responsive Agency Customer Service

Serve as a responsive customer service liaison with all registered agencies to support accurate and timely placement of orders.

Provide responsive customer service by handling phone calls, sharing agency and general Food Bank information, communicating product availability, coordinating delivery or pick-up dates, and assisting agency representatives at the IOC desk/window.

Ensure Accurate Order Processing & Program Administration

Process agency orders and prepare accurate invoices using Navision to support timely and reliable order fulfillment.

Verify receiving documents are accurate, complete, and accounted for to support receiving accuracy and record integrity.

Follow and support consistent application of Receiving Processes and Procedures to promote accurate, efficient, and reliable receiving operations.

Maintain Accurate Product & Inventory Data

Maintain current and accurate commodity stock information within WMS (Navision) and complete special programs (CSFP, CACFP, MFM, etc.) invoicing and related reporting to support reliable inventory and program administration.

Establish and maintain accurate product master files to support consistent product information and inventory records.

Support Physical Inventory preparation and counts with IOC managers, supervisors, and leads to promote accurate inventory records.

Verify accurate product entry into the Warehouse Management System to maintain reliable inventory information.

Ensure Product Quality & Receiving Accuracy

Verify that the received product is wholesome/nutritional and appropriate for consumption in accordance with Food Bank requirements.

Verify product code dates are within established Food Bank guidelines to support product quality and appropriate distribution.

Ensure product is received and put away within expected timeframes to support efficient receiving operations and product availability.

Strengthen Team Coordination & Operational Support

Support training and cross-training efforts in partnership with IOC managers, supervisors, and leads to strengthen team knowledge and operational coverage.

Collaborate effectively with staff members at all levels of responsibility within the Food Bank to support coordinated and efficient operations.

Communicates professionally and productively with staff and leaders of other departments.

Performs other such duties and projects as assigned by department leadership. Duties and responsibilities are subject to change based on business needs.

QUALIFICATIONS

High school diploma or completion of vocational college courses is preferred.

Previous experience in quality control within a warehouse or distribution setting, or equivalent training.

2-3 years of experience in a receiving warehouse environment, including at least 1 year as an Inventory Control Clerk in a warehouse or distribution context.

Strong communication and customer service skills.

Proficient in data entry and skilled with computer applications.

Familiarity with Microsoft Office Suite and Google Suite; experience with ERP systems is a plus.

Ability to collaborate effectively with individuals from diverse backgrounds.

Ability to work in a Freezer, Cooler, and Dry environment for extended periods of time.

Detail-oriented with strong mathematical aptitude.

Passion for the Food Banks mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship &

BENEFITS

We offer a comprehensive benefits package:

Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds

Dental: Employee HMO coverage available at no cost

Vision: Comprehensive vision insurance with generous allowances for examinations and material costs

Flexible Spending Accounts

Employer-paid Life Insurance and Long-Term Disability

Optional Long-Term Care Insurance

403(b) retirement savings plan with employer match

Employee Assistance Program (EAP) with expanded Mental Health

Employee recognition programs

Growth & career development support for professional certifications and additional training resources

Vacation: Two weeks annually for the first three years

Holiday: Nine paid holidays; eligible upon date of hire

Sick Leave Time available

As a part of the Food Bank’s pre-employment screening process, all potential employees are subject to a Criminal Background Check.

In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an "Equal Opportunity Employer." Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.