Investor Services Specialist

Standish Management, LLC; Portland (OR); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

HSA/FSA options

Disability coverage

401K

Flexible vacation

Sick leave

Holidays

Flexible work environment

Job summary

Standish Management, LLC is a Portland-based provider of specialized fund administration services for private equity funds, including Buyouts, Venture Capital, Real Estate, and Fund-of-Funds. We support new and established General Partners with administration, reporting, and onboarding to help scale fund operations.

The role focuses on client services, investor communications, AML screening, and coordinating with the technology team to maintain client portals, while ensuring compliance and

Qualifications

• Bachelor’s Degree required.
• Experience in a client-oriented office environment preferred.
• Proficiency in Microsoft Office applications, especially Excel and Outlook.
• Detail-oriented and energetic self-starter with ability to think creatively.
• Ability to manage competing priorities and deadlines.
• Strong communication with team members and senior personnel.

Responsibilities

• Respond to client and investor requests including granting access to the investor portal and updating investor information.
• Assist with onboarding, ad-hoc projects, and financial/tax reporting tasks.
• Compile investor CRM information and coordinate with the technology team for portals.
• Run AML reports and maintain AML data.
• Support engagement and onboarding teams with reporting and administrative needs.
• Assist with audit preparations and other fund administration activities.
• Manage deadlines and client requests while safeguarding sensitive data.

Skills

Microsoft Office

Excel

Outlook

Attention to detail

Team player

Time management

Education

Bachelor’s Degree

Tools

Job description

We are a provider of specialized fund administration services for Managers and General Partners of private equity funds, specifically: Buy‐out, Venture Capital, Real Estate and Fund‐of‐ Funds. For new General Partners, we provide consulting services to help accelerate the launch of their funds in addition to our full fund administration services. For established General Partners, we provide administration services and technology to whole fund families or select funds, to help scale their fund operations rapidly and efficiently.

Responsibilities

• Respond to client and investor requests including but not limited to:
• Granting access to the investor portal
• Updating investor information
• Assisting with new investor onboarding
• Financial information questions
• Assist with completing audit documents
• Assist with ad-hoc projects such as:
• Financial and Tax reporting
• Capital call and distribution tracking
• Wire preparation
• Compile and organize investor CRM information with updated and accurate client information
• Communicate and provide information to the technology team to set up client portals
• Run Anti-Money Laundering (AML) reports and update AML database as needed
• Provide general administrative support to the engagement team and Onboarding team by generating reports, gathering, and providing information, updating systems and other administrative needs
• Assist in financial reporting, tax preparation, audit preparations and other fund administration activities.
• Engage in project management of team deadlines, client requests and other ongoing projects and tasks.
• Responsibly secure and handle sensitive financial and personal datea
• Maintain dialogue and build relationships with client personnel and investors (LPs)

Qualifications And Experience

• Bachelor’s Degree required
• Experience in a client-oriented office environment, preferably in a related industry
• Proficiency in Microsoft Office applications, particularly Excel and Outlook
• Detail-oriented, conscientious, and energetic self-starter with ability to think creatively
• Demonstrated ability to work as part of a team and a willingness to take on any task, no matter how small
• Proven ability to manage competing priorities and deadlines
• Ability to effectively communicate to team members
• Excellent interpersonal communication skills and ability to interact with senior personnel across the firm

Benefits Include

• Comprehensive medical, dental, vision coverage, along with life insurance, Health Savings Account and Flexible Spending Account options
• Comprehensive disability/maternity and paternity plans
• 401K
• Flexible Vacation Plan
• Sick Time Accrual Plan
• Standard holidays along with year-end office closure
• We provide a flexible work environment for all employees.

Compensation Ranges Annually (varies By City)

• LA: $55,000 - $65,000
• Portland: $52,000-62,000
• Seattle: $52,000-62,000
• Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

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