Investor Reporting Analyst

0100 KeyBank National Association; Overland Park (KS); Híbrido; USD 63.000 - 96.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work schedule

Competitive salary and incentive plan

Descripción de la vacante

KeyBank is seeking an Investor Accounting Analyst III in Overland Park, KS. The role reports to the department manager and handles complex investor reporting, remittances, and labor-intensive calculations for CMBS and Participation contracts.

Responsibilities include reviewing PSAs/SSAs/ISAs, setting up contracts in Strategy and RECWEB, and guiding peers through reconciliations. Requires finance/accounting degree or equivalent and 1+ year of related experience.

Formación

• Bachelor's degree in Finance or Accounting or equivalent experience.
• 1+ year of investor reporting or related experience in loan servicing or CRE reporting.
• Experience analyzing PSAs/SSAs/ISAs and third-party contracts.
• Strong Excel and data analysis skills.

Responsabilidades

• Interpret PSAs/SSAs/ISAs and third-party contracts to determine reporting requirements.
• Review and set up new contracts in Strategy Investor Setup, RECWEB, and Trustee File Setup.
• Resolve servicing fee and validation exceptions.
• Monitor Realized Losses, ARAs, and ASERS reporting.
• Provide risk oversight and escalate issues as needed.
• Communicate with rating agencies, trustees, and investors; maintain confidentiality.
• Assist in system upgrade testing and training of new employees.

Conocimientos

Investor reporting

PSAs/SSAs/ISAs

RECWEB

Excel advanced

Reconciliation

System testing

Risk management

Educación

Bachelor's Degree in Finance or Accounting

Herramientas

Strategy

RECWEB

Descripción del empleo

Location: 11501 Outlook Street, Overland Park Kansas

Job Summary Under the supervision of the department manager, the Investor Accounting Analyst III is responsible for accurate and timely reporting and remitting as dictated by the related servicing agreements for assigned contracts. In addition to standard Investor Analyst responsibilities, this role handles more complex and potentially labor-intensive manual calculations for deals such as Participation, Third-Party, and CMBS contracts.

Essential Functions

• Perform all functions of an Investor Analyst II
• Interpret Pooling and Servicing Agreements (PSA), Sub-Servicing Agreements (SSA), Interim Servicing Agreements (ISA), Participation Agreements, and other complex third-party agreements to determine portfolio reporting and remittance requirements and respond to investor inquiries
• Review, communicate, and set up new contracts in core systems including Strategy Investor Setup, Collection Account Setup, RECWEB Investor Summary/Calendar Setup, and Trustee File Setup
• Resolve servicing fee and other validation exceptions
• Monitor calculation and reporting of Realized Losses, Appraisal Reduction Amounts (ARA), and Appraisal Subordinate Entitlement Reductions (ASERS)
• Provide advice, oversight, and assistance to management in identifying, managing, and escalating risk issues
• Communicate with Rating Agencies, Trustees, and Investors, ensuring confidentiality documents are current and on file
• Exceed performance goals and consistently push self and others for results
• Assist in the development and training of new employees
• Support peers with reconcilement issues and questions
• Participate in special projects, including testing phases of system upgrades and enhancements
• Contribute to team development and team building initiatives
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education

Bachelor's Degree in Finance or Accounting (preferred) OR equivalent experience (required)

Work Experience

1+ years of investor reporting or related experience within the industry, with emphasis in loan servicing or commercial real estate reporting (preferred)

Skills

• Preparation and validation of complex investor reports and remittances per servicing agreements
• Analysis of PSAs, SSAs, ISAs, and third-party contracts to determine reporting requirements
• Configuration of investor and trustee data in systems like Strategy and RECWEB
• Execution of labor-intensive calculations for specialized contracts such as CMBS and Participation deals
• Resolution of exceptions and discrepancies in servicing fee calculations
• Monitoring and reporting of Realized Losses, ARAs, and ASERS for investor portfolios
• Identification and escalation of risk issues to ensure compliance and operational integrity
• Professional interaction with rating agencies, trustees, investors, and internal teams
• Use of advanced Excel functions for ad-hoc reporting and financial analysis
• Mentoring peers and assisting with reconcilement and procedural questions
• Onboarding and development of new employees through knowledge sharing
• Participation in testing phases of system upgrades and enhancements
• Recommendation and implementation of changes to investor reporting procedures
• Ability to manage multiple tasks and deadlines with precision and efficiency
• Commitment to delivering high-quality service and maintaining confidentiality

Core Competencies

All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.

Physical Demands

General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel

Occasional travel to include overnight stay.

Work Location Category

Hybrid (2+ days)

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $63,000.00 - $96,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Equal Opportunity Employer

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].

Job Posting Expiration Date: 11/30/2026

#LI-Hybrid KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.