Investment Services Sales Support Associate

Regions Bank; Birmingham (AL); On-site; USD 44,000 - 53,000; Full time

Benefits offered by this job

Paid vacation & sick time

401k with company match

Medical, dental & vision benefits

Disability benefits

Health Savings Account

Flexible Spending Account

Life insurance

Parental leave

Employee assistance program

Volunteer program

Job summary

Regions Bank is seeking an Investment Services Sales Assistant to support Financial Advisors by handling administrative tasks, processing client requests, and maintaining accurate records. The role emphasizes client relationships and adherence to regulatory requirements in a fast-paced environment.

The position involves onboarding clients, scheduling meetings, and coordinating with broker-dealers and carriers to ensure timely service delivery, while supporting sales and retention efforts.

Qualifications

• High School Diploma or GED required.
• Six months of sales or client service support experience.
• FINRA licenses preferred (Series 6/7/63/65/66).
• Strong collaboration and client relationship skills.
• Proficiency in Microsoft Office and CRM platforms.

Responsibilities

• Process money movements and trade requests for Financial Advisors.
• Maintain accurate client records in CRM.
• Respond to inquiries within authorized limits and coordinate documentation.
• Support client onboarding and monitor first-line risk and compliance.
• Schedule appointments and prepare client-facing marketing materials.
• Collaborate with teams to fulfill client needs and support retention.
• Assist FAs with miscellaneous admin tasks.
• Comply with internal policies and regulatory requirements.

Skills

Collaboration

Relationship-building

Customer-service

Time management

Verbal & written communication

Analytical thinking

Education

High School Diploma or GED

Tools

Microsoft Office

CRM systems

Job description

Regions Bank is seeking an Investment Services Sales Assistant to support Financial Advisors by handling administrative tasks, processing client requests, and maintaining accurate records. The role emphasizes client relationships and adherence to regulatory requirements in a fast-paced environment.

The position involves onboarding clients, scheduling meetings, and coordinating with broker-dealers and carriers to ensure timely service delivery, while supporting sales and retention efforts.