Investment Research Support Associate

LPL Financial; Fort Mill (SC); On-site; USD 33,000 - 56,000; Full time

Job summary

LPL Financial in the United States is seeking anAsk LPL Research Advisor to respond to inbound advisor inquiries via phone, email, and internal channels. You will provide timely, accurate guidance, locate relevant research materials, and coordinate with strategists, analysts, and platform teams to resolve questions.

The role offers exposure to wealth management research, regulatory awareness, and opportunities to improve advisor education and resources.

Qualifications

• Bachelor's degree in Finance, Economics, Business, or a related field, or equivalent financial services experience.
• SIE
• FINRA Series 7 and Series 66 licenses, or ability to obtain within 6 months of hire.

Responsibilities

• Serve as a primary point of contact for advisor inquiries related to LPL Research, including market commentary, portfolio strategy, asset allocation perspectives, model portfolio information, investment resources, and research publications.
• Respond to inbound calls, emails, and internal requests with clear, accurate, and professional guidance.
• Help advisors locate and interpret relevant LPL Research materials, including market updates, thought leadership, model portfolio resources, investment committee perspectives, and advisor-facing tools.
• Partner with Research strategists, analysts, portfolio teams, and internal business partners to resolve complex advisor questions and escalating inquiries appropriately.
• Maintain a strong working knowledge of LPL Research views, publications, processes, platforms, and available advisor resources.
• Support advisor education by explaining research content in a practical, easy-to-understand way that helps advisors apply insights within their client conversations.
• Identify recurring advisor questions, knowledge gaps, or workflow friction points and share insights that may improve resources, processes, training, or content strategy.
• Contribute to team knowledge management by documenting common inquiries, maintaining internal reference materials, and sharing learnings across the Ask LPL Research team.
• Collaborate with service, sales, product, platform, and investment teams to deliver a seamless advisor experience.
• Operate with strong judgment, attention to detail, and awareness of regulatory and compliance considerations when supporting advisor inquiries.
• Support special projects, process improvements, reporting, and initiatives that enhance the efficiency and effectiveness of the Ask LPL Research function.

Skills

Customer service

Communication skills

Problem solving

Attention to detail

Team collaboration

Research and analysis

Education

Bachelor's degree in Finance/Economics/Business

SIE

FINRA Series 7 & 66 licenses

Job description

LPL Financial in the United States is seeking anAsk LPL Research Advisor to respond to inbound advisor inquiries via phone, email, and internal channels. You will provide timely, accurate guidance, locate relevant research materials, and coordinate with strategists, analysts, and platform teams to resolve questions.

The role offers exposure to wealth management research, regulatory awareness, and opportunities to improve advisor education and resources.