Investment Manager Governance & Relationship Manager

MassMutual; Boston (MA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

MassMutual is seeking an Investment Manager Governance & Relationship Manager to help drive enterprise governance, oversight, and relationship management with external asset managers across the investment lifecycle.

You will partner with Compliance, Due Diligence, Onboarding, Performance, Operations, and Accounting teams to deliver governance insights, drive continuous improvements, and support strategic initiatives that strengthen manager relationships and reporting capabilities.

Qualifications

• 7+ years of experience in investment management, governance, vendor oversight, or relationship management within financial services.
• 3+ years of experience supporting governance programs or oversight frameworks.
• 3+ years coordinating cross-functional initiatives with multiple partners.
• Bachelor’s degree.

Responsibilities

• Support the execution of the enterprise governance model for affiliated and non-affiliated managers, coordinating governance activities.
• Coordinate governance materials, track action items, and ensure disciplined follow-through on decisions.
• Track deliverables and provide transparency across stakeholders for strategic transformation initiatives.
• Develop service level agreements, reporting frameworks, and relationship scorecards to monitor issues and improvements.
• Collaborate with Portfolio Management, Due Diligence, Onboarding, Compliance, Performance, Operations, and Accounting across the investment lifecycle.

Skills

Investment management

Governance oversight

Vendor oversight

Relationship management

Education

Bachelor’s degree

Master’s degree

Job description

Investment Manager Governance & Relationship Manager

Investment Management
Full‑Time, Hybrid

The Opportunity

As an Investment Manager Governance & Relationship Manager, you will help drive the execution of MassMutual’s enterprise governance framework and relationship management strategy across affiliated and non‑affiliated external asset managers. This role plays an important part in ensuring disciplined oversight, effective governance, and transparent reporting while supporting strategic initiatives that strengthen manager relationships and operational effectiveness.

You will partner across Investment Management, Operations, Compliance, Due Diligence, Onboarding, and Performance teams to coordinate governance activities, deliver actionable insights, and support transformation initiatives. The role offers significant exposure to senior stakeholders, enterprise priorities, and strategic decision‑making while providing opportunities to influence the evolution of manager oversight practices and reporting capabilities.

The Team

You will be part of a team responsible for investment manager governance, oversight, and relationship management across affiliated and non‑affiliated managers. The team partners closely with internal and external stakeholders to support governance forums, oversee key performance and service metrics, drive continuous improvement, and ensure effective execution of oversight activities throughout the investment lifecycle. The team values collaboration, accountability, proactive problem‑solving, and data‑driven decision making.

The Impact

As the Investment Manager Governance & Relationship Manager, your responsibilities will include but not be limited to the following:

• Support the execution of the enterprise governance model for affiliated and non‑affiliated managers, coordinating governance activities, and promoting adherence to oversight standards and regulatory expectations.
• Support relationship management activities by preparing governance materials, tracking action items, and ensuring disciplined follow‑through on decisions, outcomes, and remediation plans.
• Coordinate strategic transformation initiatives by tracking deliverables, identifying risks and dependencies, and providing transparency across stakeholders.
• Develop and maintain service level agreements (SLAs), reporting frameworks, and relationship scorecards to support monitoring, issue management, and continuous improvement.
• Partner across Portfolio Management, Due Diligence, Onboarding, Compliance, Performance, Operations, and Accounting to support governance throughout the investment lifecycle.
• Contribute to enhancements of the manager oversight operating model through process improvements, reporting enhancements, and capability development.

The Minimum Qualifications

• 7+ years of experience in investment management, governance, vendor oversight, working with different asset classes or relationship management within financial services.
• 3+ years of experience supporting governance programs, oversight frameworks, or relationship management activities.
• 3+ years of experience coordinating cross‑functional initiatives or projects involving multiple partners or stakeholders.
• Bachelor’s degree.

The Ideal Qualifications

• Master’s degree.
• Advanced subject‑matter expertise in investment manager governance, oversight, or relationship management.
• Ability to operate independently with limited oversight and manage complex priorities simultaneously.
• Experience owning governance domains such as reporting, scorecards, onboarding governance, or oversight programs.
• Experience influencing senior stakeholders through analysis, reporting, and data‑driven insights.
• Experience mentoring or developing junior team members.
• Knowledge of investment management operating models, external asset managers, and governance best practices.

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose‑driven organization that values long‑term impact over short‑term outcomes. In this role, you can expect:

• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes.
• A collaborative environment where perspectives are welcomed.
• Access to learning, development, and internal networks that support continuous growth and skill‑building over time.
• Employee‑led communities and forums that foster connection, learning, and inclusion across the organization.
• A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future‑focused mindset.

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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