Investment Associate: Client & Portfolio Support

Northern Trust Corp; Chicago, Northern (IL, KY); Hybrid; USD 56,000 - 89,000; Full time

Benefits offered by this job

401k and pension

Health and welfare benefits

Paid time off

Parental and caregiver leave

Life & accident insurance

Discretionary bonus program

Job summary

Northern Trust in Chicago seeks an Investment Associate to handle all administrative aspects of a portfolio and support the Portfolio Advisor with client requests. The role includes preparing materials for reviews, ordering reports, and ensuring timely follow-up with clients.

The successful candidate will have knowledge of investment products, strong analytical and organizational skills, and the ability to learn multiple systems. 0–2 years in financial services is typical for this position.

Qualifications

• Knowledge of investment products, services, and terminology, usually obtained through on the job training, are needed to prepare material for client meetings.
• Strong analytical, organizational, and communication skills are needed to meet deadlines and solve client or administrative problems in an error-free manner.
• Proficiency in learning multiple systems required to perform role is needed.
• Requires a broad understanding of the job and applies skills and knowledge in a range of processes, procedures and systems or requires deep skills in a single area.
• Understands how the team integrates with others to accomplish team objectives.
• Explains detailed and/or complicated information within the team.
• 0-2 years of experience within the financial services industry.

Responsibilities

• Prepares portfolio materials for account review meetings with clients.
• Orders reports for portfolio advisors or clients as requested.
• Communicates with clients and portfolio advisors on client requests and ensures follow-up.
• Interacts with partners on a daily basis to receive and communicate information on client relationships or portfolios.
• Responds to client inquiries for account information or to initiate transactions requested by the client.
• Follows up with clients on inquiries via telephone or written correspondence.
• Determines if funds are available in the investment account for cash transfers and contacts the portfolio advisor as needed.
• Adheres to National Investment Guidelines and risk management practices.
• Provides solutions to problems in atypical situations based on precedent.
• Improves team quality, timeliness and efficiency; modifies work practices to achieve results.
• Acts as primary contact for smaller relationships and confirms investment objectives.
• Present pre-determined material during client meetings to improve skills.

Skills

Analytical skills

Organizational skills

Communication

Learning multiple systems

Financial services knowledge

Client communication

Tools

CRM systems

Report preparation tools

Job description

Northern Trust in Chicago seeks an Investment Associate to handle all administrative aspects of a portfolio and support the Portfolio Advisor with client requests. The role includes preparing materials for reviews, ordering reports, and ensuring timely follow-up with clients.

The successful candidate will have knowledge of investment products, strong analytical and organizational skills, and the ability to learn multiple systems. 0–2 years in financial services is typical for this position.