Investment Advisory Billing Specialist — Back-Office Support

Osaic; Atlanta (GA); Hybrid; USD 48,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k

Paid time away

Volunteer days

Job summary

Osaic is seeking an Investment Advisory Billing Specialist in a hybrid role with a focus on accurate billing for advisory accounts and service-level adherence. The position involves processing, reviewing, and posting advisory fees via platforms like WMP, while maintaining data integrity and collaborating with IA Support and Accounting teams.

This entry-level to early-career role emphasizes learning systems and processes, with a path toward specialist responsibilities in financial services

Qualifications

• 0-1 year of experience in financial services, operations, billing, accounting, or a related field (internships or coursework acceptable)
• Strong attention to detail with the ability to perform repetitive, process-driven tasks accurately
• Basic understanding of accounting or billing concepts preferred
• Ability to follow documented procedures and work within structured workflows
• Strong organizational and time management skills
• Ability to work independently in a production-based environment
• Effective written and verbal communication skills for internal collaboration
• Basic proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to learn and navigate systems such as Wealth Management Platform (WMP), NetX360, or similar tools
• Problem-solving mindset with the ability to identify errors and escalating when necessary

Responsibilities

• Process billing-related requests for Investment Advisory accounts, including fee calculations, adjustments, and reconciliations
• Execute tasks accurately and within established service level agreements (SLAs)
• Review account data to ensure billing accuracy and identify discrepancies
• Follow defined procedures and workflows to complete routine processing activities
• Maintain detailed records of completed work within systems and ticketing tools
• Partner with internal teams to resolve standard processing issues
• Escalate complex or non-routine issues to senior team members as needed
• Communicate professionally with internal stakeholders regarding request status or clarification
• Prioritize and organize multiple tasks in a high-volume processing environment
• Support quality control efforts by adhering to policies, procedures, and compliance standards
• Contribute to process improvement initiatives by identifying inefficiencies or errors
• Continuously learn systems, products, and processes related to advisory billing

Skills

Attention to detail

Process-driven tasks

Organizational skills

Time management

Written communication

Verbal communication

Microsoft Office

System navigation

Problem-solving

Education

High School Diploma or GED

Bachelor's degree in business, Finance or related field

Tools

Wealth Management Platform (WMP)

NetX360

Excel

Word

Outlook

Envestnet

Job description

Osaic is seeking an Investment Advisory Billing Specialist in a hybrid role with a focus on accurate billing for advisory accounts and service-level adherence. The position involves processing, reviewing, and posting advisory fees via platforms like WMP, while maintaining data integrity and collaborating with IA Support and Accounting teams.

This entry-level to early-career role emphasizes learning systems and processes, with a path toward specialist responsibilities in financial services