Investigator - Surveillance

Allied Universal; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Allied Universal seeks a dedicated Surveillance Investigator to join its compliance and investigation team. This role involves performance of discreet surveillance on claimants to assist in insurance claims management. With opportunities for career advancement and comprehensive benefits, applicants should possess a high school diploma and have flexibility in work hours. Ideal candidates will demonstrate proficiency in documentation and maintaining composure in investigations.

Benefits

Medical, dental, and vision insurance

401(k) plan enrollment

Paid holidays

Vacation accrual

Company credit card for expenses

Qualifications

• Ability to type reports with minimal errors.
• Flexibility to work varied hours including weekends.
• Prior experience in investigations or monitoring required.

Responsibilities

• Conduct independent insurance claims investigations.
• Utilize surveillance techniques to monitor subjects.
• Document and report observations clearly.

Skills

Observation

Documentation

Independence

Multitasking

Composure under stress

Education

High school diploma or equivalent

Associate’s Degree in Criminal Justice

Tools

Microsoft Word

Video surveillance equipment

Laptop computers

Cell phones

Job description

Overview

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.

Job Description

• No office to go to!

• Opportunities for growth and career development

• Company credit card to cover fuel and travel expenses

Allied Universal is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an Insurance claim.

RESPONSIBILITIES:

• Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability
• Utilize various surveillance techniques and equipment to monitor subjects covertly
• Document and report observations, activities, and any relevant information in a clear and concise manner
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
• Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
• Prior educational or professional exposure to witness interviews or video monitoring
• Prior educational or professional incident reporting and/or investigations experience
• Flexibility to work varied and irregular hours/days including weekends and holidays
• Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
• Proficient in utilizing laptop computers, video cameras and cell phones
• Capable of maintaining focus and multitasking effectively in a dynamic environment
• Demonstrated ability to manage stressful situations with composure and professionalism
• Ability to work in a very independent environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Associate’s Degree or higher, preferably in Criminal Justice
• Security/Loss Prevention experience
• Military experience
• Law enforcement experience
• Prior insurance investigations experience

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Seven paid holidays annually, sick days available where required by law
• Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1389665