Investigator II – Workers’ Comp Compliance & Investigations

Commonwealth of Massachusetts; Worcester (MA); On-site; USD 73,000 - 103,000; Full time

Job summary

Commonwealth of Massachusetts in Worcester, MA is seeking an Investigation II to oversee field checks and claim investigations related to the workers’ compensation system. You will investigate violations, issue Stop Work Orders, and support legal proceedings.

The role covers the Worcester/Central Mass area and requires handling potentially emotional situations with de-escalation and professionalism. A valid MA Class D license and solid investigative experience are essential.

Qualifications

• At least three years of full-time or equivalent investigatory or law enforcement experience.
• Massachusetts Class D Motor Vehicle Operator's license is required.
• Bilingual proficiency is preferred for this role.

Responsibilities

• Investigates reported complaints of workers’ compensation violations and issues Stop Work Orders when violations are found.
• Conducts self-initiated employer checks to ensure compliance with workers’ compensation laws.
• Prepare clear investigation reports documenting observations and interviews for agency records.
• Gather evidence (photos, video, documents) to support Stop Work Orders and case actions.
• Testifies at hearings and assists DIA attorneys in case preparation as needed.
• Conducts surveillance and site visits as required; maintains confidentiality and professionalism.

Skills

Investigative experience

Law enforcement background

Bilingual preferred

Job description

Commonwealth of Massachusetts in Worcester, MA is seeking an Investigation II to oversee field checks and claim investigations related to the workers’ compensation system. You will investigate violations, issue Stop Work Orders, and support legal proceedings.

The role covers the Worcester/Central Mass area and requires handling potentially emotional situations with de-escalation and professionalism. A valid MA Class D license and solid investigative experience are essential.