Investigator Corporate Security

Progress Residential PM Holdings, LLC; Dallas (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive bonuses

Medical, dental, vision

PTO + holidays

Learning and development

Inclusive culture

Job summary

Progress Residential seeks a Regional Safety & Security Partner to support safety, security, and risk management across markets. This role partners with Operations, HR, Legal, and other stakeholders to protect employees, residents, and property while mitigating risk.

The position emphasizes investigative support, regional security oversight, workplace safety, and incident response with strong business partnership and sound judgment. Travel across multiple markets is required.

Qualifications

• Bachelor’s degree in Criminal Justice or related field preferred; or equivalent professional experience.
• 3+ years in investigations, corporate security, safety, risk, or related areas.
• Experience conducting investigations, interviews, and incident response.
• Cross-functional collaboration with Operations, HR, Legal, or stakeholders preferred.
• Travel across markets for investigations and site visits.

Responsibilities

• Cultivate relationships with business stakeholders across markets.
• Advise leadership on safety, security, and risk across operations.
• Oversee regional safety practices and ensure policy alignment.
• Lead investigations into theft, misconduct, or safety incidents.
• Coordinate with law enforcement when needed.
• Conduct site security assessments and risk mitigation.

Skills

Stakeholder mgmt

Investigations

Security

Risk assessment

Interviews

Communication

Travel (domestic)

Education

Bachelor's degree in Criminal Justice

Job description

Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for our team members. That's why, for two years in a row, our employees have voted Progress a certified Great Place to Work®. Why join Progress? As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

Job Summary

The Regional Safety & Security Partner serves as the primary field-based resource responsible for supporting safety, security, and risk management across assigned markets. This role partners closely with Operations, Human Resources, Legal, and other business stakeholders to help protect employees, residents, company assets, and the organization’s reputation. The role combines investigative support, regional security oversight, workplace safety support, physical site security, and incident response with a strong emphasis on business partnership, sound judgment, and proactive risk mitigation. The Regional Safety & Security Partner is expected to operate as an embedded regional partner, supporting assigned markets through day-to-day consultation, incident response, safety/security training, and coordinated investigation activity.

Essential Functions

• Cultivate and maintain strong working relationships with business stakeholders across assigned markets.
• Serve as a trusted partner to market leadership on matters related to employee safety, physical security, resident/visitor risk, and operational risk.
• Provide regional support and oversight of local safety and security practices, helping ensure consistency and alignment with company expectations.
• Guide market stakeholders on appropriate actions that balance safety, legal risk, business continuity, and employee experience.
• Conduct and support internal and external investigations involving theft, misconduct, trespassing, fraud indicators, policy violations, suspicious activity, resident-related incidents, or other safety/security concerns.
• Respond to incidents requiring on-site review, fact gathering, and coordination with business leaders and external partners.
• Conduct informational and investigative interviews with employees, residents, vendors, and external parties as appropriate.
• Prepare clear, timely, and well-documented investigative summaries and incident reports.
• Coordinate with law enforcement and other external agencies when necessary.
• Conduct physical site security assessments across offices, properties, and other company locations.
• Evaluate site conditions, access controls, visitor management practices, and security vulnerabilities and recommend corrective actions.
• Support on-site physical security needs, including event security planning and coordination.
• Help ensure physical security policies and practices align with applicable local, state, and federal laws and regulations, including Duty of Care considerations and relevant workplace safety obligations.
• Support OSHA-related investigations involving workplace injuries, near misses, employee complaints, and other safety-related events.
• Coordinate with HR, Legal, Risk, and Operations to support timely and appropriate response to workplace safety incidents.
• Identify when a safety incident may also involve misconduct, violence, security concerns, or broader organizational risk.
• Support implementation and reinforcement of workplace safety practices and reporting expectations.
• Support and/or deliver Emergency Action Plan (EAP) training for assigned markets.
• Coordinate drills and follow-up activities to strengthen site preparedness and response capabilities.
• Support medical emergency training and other safety/security education efforts for market teams.
• Serve as a resource for event security planning, emergency preparedness, and incident response coordination.
• Maintain accurate case management documentation and records in accordance with company, legal, and compliance standards.
• Escalate high-risk or sensitive issues appropriately and keep leadership informed of safety, theft, fraud, and security concerns.
• Maintain professionalism, discretion, and the highest ethical standards in all interactions and work product.

Qualifications

• Bachelor’s degree in Criminal Justice, Security Management, Safety, Risk Management, Business, or a related field preferred; or equivalent professional experience.
• 3+ years of experience in investigations, corporate security, safety, law enforcement, fraud, risk, crisis response, trust and safety, or a related field.
• Experience conducting investigations, incident response, interviews, or security-related fieldwork preferred.
• Experience working cross-functionally with Operations, HR, Legal, or other business stakeholders preferred.
• Exposure to workplace safety, OSHA-related processes, or physical site security assessments preferred.
• Strong investigative and fact-gathering skills.
• Ability to assess risk and exercise sound judgment in sensitive situations.
• Strong written and verbal communication skills.
• Strong documentation discipline and attention to detail.
Ability to build trust and maintain productive stakeholder relationships.
• Ability to balance safety, legal exposure, reputational risk, and operational impact.
• Adaptability, professionalism, and discretion in dynamic environments.
• Ability to respond quickly and effectively to urgent or high-risk situations.
• Familiarity with local, state, and federal laws and regulations relevant to investigations, workplace safety, and security operations preferred.
• Moderate to significant travel required across multiple markets for investigations, site visits, and stakeholder engagement.

What you can expect from us

• Competitive Compensation - Including performance-based bonuses that reward your contributions.
• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
• Generous Time Off - Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Privacy Policy Progress Residential is one of the nation’s largest providers of single-family rental homes in the country, with more than 90,000 homes across the US. Together, we are building a new way of renting homes, one person, one innovation at a time. Come build the future with us.