Investigator (Compliance Specialist 2)

Oregon Department of Human Services; Salem (OR); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Retirement benefits (PERS/OPSRP)

Job summary

The Oregon Health Authority invites applications for an Investigator (Compliance Specialist 2) in Salem. This full-time, hybrid role supports consumer protection and regulatory compliance by investigating licensed individuals and facilities under HLO boards, councils, and programs.

You will gather evidence, interview parties, draft detailed reports, recommend enforcement actions, and testify at hearings while upholding integrity and independence to protect public health.

Qualifications

• Plan and conduct thorough investigations with evidence gathering from multiple sources.
• Interview involved parties and develop well-supported findings.
• Apply requirements and weigh evidence to reach conclusions.
• Maintain professional independence and objectivity throughout investigations.

Responsibilities

• Conduct investigations of complaints against licensed individuals and facilities.
• Gather and analyze evidence, interview involved parties, and prepare detailed reports.
• Recommend enforcement actions and testify in administrative hearings.
• Provide compliance guidance and identify trends to inform policy improvements.

Skills

Investigative Skills

Analytical Thinking

Communication

Attention to Detail

Integrity and Independence

Job description

***If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.*****Opportunity Awaits, Apply Today!** – **Investigator (Compliance Specialist 2)** The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Health Protection, Health Licensing Office (HLO) in Salem, Oregon, is excited to announce a fantastic career opportunity for an Investigator (Compliance Specialist 2). This vital role plays a key part in ensuring the health and safety of licenses and the public.The Investigator (Compliance Specialist 2) supports consumer protection and regulatory compliance by conducting thorough investigations of complaints related to licensed individuals and facilities governed by HLO-administered boards, councils, and programs. Through comprehensive investigative work and detailed reporting, this position helps guide enforcement decisions and uphold Oregon’s licensing standards.As an Investigator, you will conduct investigations, gather and analyze evidence, interview involved parties, prepare detailed reports, recommend enforcement actions, and testify in administrative hearings. You will also provide compliance guidance, collaborate with regulatory partners, identify trends, and help shape policy improvements — all while maintaining professionalism, integrity, and independence in support of public safety.**For a full review of the position description, please****click here****.****What We Are Looking For****Minimum Qualifications:** These qualifications must be reflected in your application for consideration.Four years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance with program guidelines and regulations. Two of the four years must be above the technical support level.**Desired Attributes:** The following are desired attributes that we have identified as key to success for this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these attributes, please highlight them in your application, resume, and **address specifically in your cover letter.*** **Investigative Skills:** Ability to plan and conduct thorough investigations; gather information and evidence from multiple sources; conduct interviews; identify relevant facts and inconsistencies; and develop well-supported findings.* **Analytical Thinking and Sound Judgment:** Ability to evaluate complex or conflicting information, apply relevant requirements, weigh available evidence, and reach well-reasoned conclusions.* **Communication and Interpersonal Skills:** Ability to communicate clearly and professionally, listen effectively, conduct sensitive or difficult conversations, and convey complex information in writing and verbally.* **Attention to Detail and Accuracy:** Ability to recognize significant details and inconsistencies, maintain accurate documentation, and produce thorough and reliable work.* **Integrity, Fairness, and Professional Independence:** Ability to remain objective, handle sensitive information appropriately, treat individuals fairly and consistently, and make decisions based on facts and applicable requirements. **Preference Statement:** Preference will be given to candidates possessing more years of experience and meeting more of the desired attributes. **Application Guidance**Your candidate profile and application are your opportunity to showcase your skills and interest in this role. Submissions will be reviewed for clarity, consistency, and communication skills, and for alignment with the guidance provided below:**Submission Requirements:*** **Resume** – Attach your current resume that clearly outlines your education and work experience relevant to this position.* **Cover Letter (Required)** – A cover letter is required. Failure to upload any of the required documents will result in your application being disqualified.* **Supplemental Questions** – Answer all supplemental questions completely and accurately.* **Final Check!** – Before submitting, confirm that all required materials are included, and your Workday Job History is current. The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Equal Pay Analysis Webpage for more information.**How to Apply:*** **External Candidates:** Visit the State of Oregon job opportunities webpage or click the “Apply” tab above to submit your application, following all submission requirements.* **Internal Candidates:** Current State of Oregon employees must apply through their employee Workday login, following all submission requirements.**After You Apply:*** Complete any pending tasks in Workday under “My Applications” prior to the application deadline.* Check your email (including junk folder) and Workday inbox regularly for updates on your application.**Reminders:*** Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. To protect your information and ensure correct processing, please follow the instructions for submitting your Veterans’ Preference documentation.* Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline.**About the Team & Benefits of Joining**We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from.If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.We also offer a competitive benefits package including:* Excellent, low-cost medical, vision, and dental coverage for you and your family.* Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.* Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.* Potential eligibility for the Public Service Loan Forgiveness Program.* Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).* Training and development opportunities to grow your career with the State of Oregon.**Additional Details*** This announcement is for one, full-time, permanent, SEIU represented, Investigator (Compliance Specialist 2) position based in Salem, Oregon.* This is a hybrid position. “Review Section 4: Working Conditions” in the position description (linked above) for more information.* Employment is contingent upon a criminal records check that meets OHA criteria at the time of hire and throughout employment.* The salary listed is the non-PERS qualifying range. If the successful candidate qualifies for PERS, the salary range will increase by 6.95%. For more information, see the Classification and Compensation page.* The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.* This position does not provide visa sponsorship. Within three days of hire, you will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to verify work authorization. If your employment eligibility depends on sponsorship now or in the future, you will not meet the requirements for this position.* We evaluate candidates based on their own skills and experience. Unless explicitly approved, outside resources – including Artificial Intelligence (AI) tools – are not permitted during assessments or interviews. Use of unauthorized resources will disqualify a candidate from further consideration.